Claims Coordinator (Hybrid)

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

About the role

The Claims Coordinator provides administrative and clerical support to Claims Counsel/Analyst in the form of basic research and assisting in the file preparation and management.

Responsibilities

• Assist in investigating claims and provide support to Claims Counsels/Analysts
• Obtain relevant documentation, compile closing files / title research for Claims Counsel/Analyst’s investigation
• Maintain schedules / calendars and expense reports
• Handle invoices / billing and work closely with accounting to accomplish payment of all expenses / settlements
• Assist with major claims as needed
• Provide paralegal support to Claims Counsels/Analysts as needed

Requirements

• Knows fundamental concepts, practices and procedures of particular field of specialization
• Microsoft office products with an emphasis on MS Word and Excel
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multi task and work under pressure
• High School Diploma or equivalent
• Typically has 1-2 years administrative experience
• Title insurance preferred
• Paralegal certification desirable

Qualifications

• High School Diploma or equivalent
• Typically has 1-2 years administrative experience
• Title insurance preferred
• Paralegal certification desirable

Skills

• Knowledge of fundamental concepts, practices and procedures of particular field of specialization
• Microsoft Office products with an emphasis on MS Word and Excel
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multi task and work under pressure

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay

Pay Range: $20.31 - $27.09 Hourly

Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).