Claims Consultant - Accountants and Professional Liability

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
• Writing and communicating to insureds in regard to coverage, liability, damages and other issues
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense or indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Understanding and analyzing potential extra-contractual liability as needed
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders, providing superior customer service
• Providing key training and marketing support to Underwriters

  Requirements

  • Juris Doctorate strongly preferred
  • Minimum of three years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation required
  • Experience handling miscellaneous professional liability claims strongly preferred
  • Experience handling accountants professional liability claims a plus
  • Familiarity and experience with AI-powered tools, such as Microsoft Copilot, is a plus
  • Candidates should be disciplined, results-oriented and able to focus on bottom line results
  • Candidates are required to have knowledge and experience handling all aspects of liability claims
  • Excellent oral and written communication skills
  • Excellent strategic thinking ability and execution skills
  • Excellent negotiation and advanced technical claim handling skills
  • Knowledge of insurance coverage issues a plus
  • Superior time, task prioritization and desk management skills
  • An ability to communicate thoughts clearly and concisely, and to influence and persuade others