Claims Assistant - Specialty Claims

Overview

Responsible for assisting Claim Specialists, Claim Technical Managers and Regional Claim Manager with the servicing of assigned accounts in accordance with the practices, policies and procedures of the Company.

Responsibilities

• Cook up and report new claims.
• Enter data as required in HUB automation systems.
• Provide support to the claims team on complicated matters including special projects.
• Handle correspondence and the administrative processing of claims including claim reporting forms/emails, system file maintenance and claim status updates requested by the team.
• Assist with follow up investigation, negotiation and settlement of all claims.
• Perform all duties necessary to support the overall department objective of advocating for our clients in the claim handling process.
• Develop complete familiarity with all forms, documents, paperwork and systems including their intent and purpose.

Qualifications

• Related experience with commercial insurance.
• Excellent customer servicing skills.
• Experience with Microsoft Office products.
• Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
• Team player who works well with others, and assists/supports both the claims team and HUB successfully mitigate the overall risk/exposure of HUB clients.

Benefits

• Comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department

Claims Management

Required Experience

• 1-2 years of relevant experience.

Required Travel

• Negligible.

Required Education

• High school or equivalent.

About HUB International

HUB International is more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. We help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. We also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact.