Claims and Risk Analyst

Responsibilities

• Administer workers' compensation, auto, general liability, and other claims from initiation to resolution.
• Interface with insurance partners, legal, and senior leaders as a leading resource for claim status, insurance practices.
• Implement, improve, and manage systems for broad adoption, reporting, and data consolidation.
• Serve as the primary point of contact for employees and claimants regarding workers' compensation, auto, general liability and all other claims.
• Ensure and monitor that all claims are handled in compliance with state regulations and company policies.
• Analyze claims data and prepare reports to identify trends, patterns, and areas for improvement, suggesting new KPIs.
• Support digital OSHA recordkeeping practices, and database analysis, support (ex. training records, vehicle inventories).
• Lead medical providers, rehabilitation specialists, auto repair shops, and other vendors to coordinate services for claims.
• Set up new relationships (Ie. In-network occupational health clinic in new markets).
• Monitor and assess costs associated with workers' compensation, auto, general liability and all claims.
• Partner with HR to support benefits programs, modified work and return to work planning.

Qualifications

• Proficient in incident/claims management software, data analysis tools, and Microsoft Office Suite.
• Excellent organizational, communication, and time management skills.
• Strong problem-solving skills and attention to detail.
• Able to handle confidential information with discretion and professionalism.
• Bachelor's degree in Safety/Health, Human Resources, Data Analytics, Business, Finance, or a related field preferred.
• Minimum of 3 years of experience with claims administration and data analysis, preferably in workers' compensation, auto, general liability or property claims.
• Holds relevant certification such as - Certified Risk Manager (CRM); Associate in Risk Management (ARM); Associate in Insurance Data Analytics (AIDA) – or willingness to pursue certification.
• Experience communicating with all levels in an organization.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!