Claims Analyst IV-Auto and GL

About the role

Join us as a Claims Analyst IV to play your part in transforming the way we help customers manage risk. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.

Responsibilities

• Prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance to regulatory and company standards.
• Conduct a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
• Comply with all statutory and regulatory requirements in all applicable jurisdictions.
• Establish appropriate loss and expense reserves with documented rationale. On-going review of reserves required through life of file.
• Demonstrate technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
• Communicate effectively with internal and external customers on claims and account issues.
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
• Effectively manage complex litigated cases while ensuring timely and cost-effective outcomes.
• Prepare Large Loss reports and maintain ongoing claim updates.

Requirements

• 4+ years of auto liability claim experience preferred.
• Excellent interpersonal and organizational skills and ability to handle multiple tasks and prioritize projects while managing competing priorities.
• Willingness to work independently and as part of a team.
• Effective decision-making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
• Strong technical expertise interpreting insurance contracts and negotiating claims.
• In-depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.
• Bachelor’s Degree or equivalent experience required.
• Litigation experience required.

Qualifications

• Property and Casualty licenses required. Must be obtained within 6 months of hire.

Skills

• Technical expertise in interpreting insurance contracts and negotiating claims.
• Knowledge of claim handling procedures, claims performance strategies, and claim best practices.

Benefits

We are proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview.

Pay

For positions based in Illinois, the base salary range is $72,500-$96,700. For positions based in Boston, the base salary range is $85,000-$102,500. For positions based in New Jersey, the base salary range is $76,000-$102,500.

Schedule

AIG provides a range of competitive benefits, including a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Functional Area

CL - Claims