Claims Administrative Support Specialist

Progressive is dedicated to helping employees move forward and live fully in their careers. As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Requirements

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience OR one year post-secondary education

Preferred Skills

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team environment
• Customer service and follow-up skills

Schedule

• In-office Monday-Friday 8:00am-5:00pm (This is not a remote position and requires an in-office presence 5 days per week)

Location

6701 Carmel Rd, Charlotte, NC 28226

Pay

• $19.00-$21.00/hour based on experience
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements and Working Conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• May require lifting less than 50 lbs