Claims Adjuster Trainee

Duties & Responsibilities

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Must-have Qualifications

• Three years of work experience
• Bachelor’s degree
• Two years work experience and an associate degree

Schedule

Monday-Friday 8:00am-5:00pm during licensing and Onboarding.

Monday-Friday 8:30am-5:30pm during Claims Ownership.

Location

You must reside within 60 miles of Progressive's Jacksonville office located at 7406 Fullerton Street, Suite 300, Jacksonville, FL 32256.

Licensing

This role requires adjusters to take and pass a licensing exam in order to secure licensing to adjust claims on behalf of Progressive.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical Requirements/Working Conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accomodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

Office/Work from Home
Office/Emerging Workspace Requires the use of typical office equipment (e.g., computers, phones, etc.) whether working from home or in office.
Computer keyboarding, computer monitor and mouse use including reaching forward, grasping, finger and wrist manipulation, and neck bending and turning;
near vision is necessary for computer monitor use.
If working in-office, individual will work in a typical office environment.
If working in an Emerging Workspace, or similar working arrangement, or working from more than one location lifting of laptop equipment, files and/or personal belongings weighing 10 lbs. or less is required.
High-speed internet access is required if working from a home office, at the employee’s expense unless otherwise required by law.
May require long periods of sitting.
May require prolonged repetitive use of the upper extremities.

Company Recognition

Energage recognizes Progressive as a 2026 Top Workplace for:

• Innovation
• Purposes & Values
• Work-Life Flexibility
• Compensation & Benefits
• Leadership

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.