Jobs · Connecticut

Claims Adjuster Trainee

Progressive Insurance · Connecticut, United States · 1 mo ago
Hybrid$60k–$64k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. Content: - Intro paragraph: "Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like. You must reside within 30 miles of Progressive's Farmington, CT Claims office at 30 Batterson Park Rd. 2nd Floor, Farmington, CT 06032." - Then "Duties & Responsibilities (upon Completion Of Training)" list: Determine coverage, Determine liability (who’s at fault for the damages), Interview customers, claimants, and witnesses, Partner with appraisers/estimators to manage vehicle repairs, Negotiate with customers and other insurance carriers and resolve claims. - Then "Minimum Qualifications": Three years of work experience OR Bachelor’s degree OR Two years work experience and an associate degree. - Then "Schedule": Training Schedule: Monday - Friday, 8:30am to 5:30pm; Work Schedule: Monday - Friday, 8:00am to 5:00pm or 9:00am to 6:00pm, based on business needs, which we will evaluate while you are in training. Location: 30 Batterson Park Rd, 2nd Floor, Farmington, CT 06032. - Then "Compensation": $59,500 - $63,500/yearly; Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance. - Then "Benefits": list: 401(k) with dollar-for-dollar company match up to 6%; Medical, dental & vision, including free preventative care; Wellness & mental health programs; Health care flexible spending accounts, health savings accounts, & life insurance; Paid time off, including volunteer time off; Paid & unpaid sick leave where applicable, as well as short & long-term disability; Parental & family leave; military leave & pay; Diverse, inclusive & welcoming culture with Employee Resource Groups; Career development & tuition assistance. - Then "This position will be posted for a minimum of 2 business days or until a sufficient candidate pool hsa been collected." (typo). That's boilerplate? Might be considered application instructions? It's about posting duration. Might be considered not essential? It's not about duties, qualifications, schedule, pay, benefits. It's more like posting duration. Could be considered boilerplate? It's not EEO etc. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This line about posting duration might be considered application instructions? It's not exactly instructions to apply, but it's about posting. Might be considered not substantive. Safer to drop it. - Then "Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership." This is a recognition; could be considered part of About the role? Might be considered substantive? It's about company recognition. Could be included in About the role paragraph. - Then "Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/" This is EEO boilerplate and scam warning; must be removed. Thus we need to produce sections: maybe About the role (intro paragraph), Responsibilities (duties list), Requirements/Qualifications (minimum qualifications), Schedule (training schedule and work schedule), Pay (compensation), Benefits (benefits list). Possibly also Location? Could be part of Schedule or About the role. The location is given: "You must reside within 30 miles of Progressive's Farmington, CT Claims office at 30 Batterson Park Rd. 2nd Floor, Farmington, CT 06032." Also location repeated in schedule. Could include in About the role or Schedule. Since we have a Schedule section, we can include location there. We must not create sections with filler text. All sections we create must have substantive content. We need to use

    for section headings. Use
    • for any list of duties/requirements/benefits. Use

      for prose. We need to preserve all substantive information; do not invent or summarize away detail. Thus we need to include all details: hybrid role specifics, in-office days, remote days, 12 month period, after that days vary, support, etc. Also mention you must reside within 30 miles of office. We need to include the duties list exactly as given. Minimum qualifications: "Three years of work experience OR Bachelor’s degree OR Two years work experience and an associate degree". Should we keep as list? It's a set of alternatives; could be a

        with three items? Or a

        with OR. The instruction: Use

        • for any list of duties/requirements/benefits. This is a list of qualifications (alternatives). So we can make a
            with three
          • items: "Three years of work experience", "Bachelor’s degree", "Two years work experience and an associate degree". That preserves the OR meaning? Might be okay. Schedule: Training Schedule: Monday - Friday, 8:30am to 5:30pm; Work Schedule: Monday - Friday, 8:00am to 5:00pm or 9:00am to 6:00pm, based on business needs, which we will evaluate while you are in training. Location: 30 Batterson Park Rd, 2nd Floor, Farmington, CT 06032. We could put schedule as

            with those details. Or we could split into Training Schedule and Work Schedule as separate

            ? But we need to avoid thin sections. Probably one Schedule section with both. Pay: Compensation $59,500 - $63,500/yearly; Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance. We can put as

            . Benefits: list as

            • each benefit. We also need to include the recognition? Could be part of About the role paragraph. We must not include duplicated lines. Ensure we don't repeat location twice? We have location in About the role (must reside within 30 miles) and also location in Schedule. That's okay; it's not duplicated exactly but similar. Could we merge? Might be okay. We need to ensure we don't include any boilerplate like EEO, scam warning, posting duration, etc. Now produce HTML fragment. Structure:

              About the role

              Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like. You must reside within 30 miles of Progressive's Farmington, CT Claims office at 30 Batterson Park Rd. 2nd Floor, Farmington, CT 06032. Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

              Responsibilities

              • Determine coverage
              • Determine liability (who’s at fault for the damages)
              • Interview customers, claimants, and witnesses
              • Partner with appraisers/estimators to manage vehicle repairs
              • Negotiate with customers and other insurance carriers and resolve claims

              Qualifications

              • Three years of work experience
              • Bachelor’s degree
              • Two years work experience and an associate degree

              Schedule

              Training Schedule: Monday - Friday, 8:30am to 5:30pm. Work Schedule: Monday - Friday, 8:00am to 5:00pm or 9:00am to 6:00pm, based on business needs, which we will evaluate

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