Claims Adjuster, Specialty Claims

About the role

This full-time position will report to the Manager, Specialty Claims. We are looking for a detail-oriented and customer-focused General Liability Claims Adjuster to join our claims team. In this role, you will investigate, evaluate, and resolve general liability claims under close supervision, while delivering fair and timely outcomes for all parties involved.

Responsibilities

• Direct management of general liability claims across all jurisdictions.
• Direct management of coverage disputes.
• Formulating claims strategies, assigning, directing, and managing outside vendors where appropriate.
• Promptly investigating all assigned claims to complete coverage, liability, and damages analysis.
• Ensures timely disposition of all claims in accordance with regulatory and statutory requirements.
• Maintain and manage a diary system to efficiently and effectively resolve all claims.
• Make recommendations to management pertaining to coverage, settlement positions and file reserves based on well supported reports.
• Build and maintain key relationships with internal and external stakeholders (e.g. Reinsurers, Underwriters, Actuarial, Brokers, Attorneys, Vendors, etc.).
• Participate in Claim Reviews and claim audits.
• Performs other duties or special projects as required or as assigned by a supervisor.

Qualifications

• A bachelor's degree in Business Administration, Accounting, Finance, or a related field, or the equivalent education and/or experience.
• Minimum 1-3 years of relevant and progressive experience in General Liability claims.
• Adjuster licenses, as mandated by specific states, are required.

Skills & Competencies

• Excellent written and verbal communication skills.
• Strong analytical skills.
• Strong negotiation skills.
• In-depth knowledge of claims, litigation, and trial process.
• Excellent organizational and time management skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to work independently with limited supervision.
• Ability to successfully obtain the required state adjusters’ licenses.

Benefits

• Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.

Pay

The anticipated salary for this position is $60,000 - $100,000 per year, based on qualifications and experience.