Claim Specialist - WCCS Deployed
State Farm · Louisville, KY · 2 mo ago
Administrative$59k–$82k/yrFull-time
Responsibilities
- Helping customers recover from the unexpected
- Handling homeowners, commercial, and large loss claims from natural disasters and/or weather-related events
- Working Fire claims with assignments to Fire Proximity territories and/or In-Office operations as business demands
- Meeting with insureds, explaining coverage, estimating damages, and guiding them through the claims process
- Providing Remarkable® service
Qualifications
- Excellent customer service and decision-making skills
- Physical agility for tasks such as walking, bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder
- Ability to utilize appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures
- Ability to crawl in tight spaces to gather information needed during the adjustment of a claim
- Completion of Rope and Harness Safety Training (RAST)
- Relevant claims adjusting experience and/or construction background preferred
- Xactimate, XactContents, Bachelor’s degree in a related field, and/or relevant claims adjusting experience and/or construction background
Benefits
- Competitive pay with potential for annual raises and bonuses
- Healthcare benefits including most of the healthcare premium paid by State Farm and access to vision, dental, telemedicine, 24/7 mental health professionals, and more
- Training programs and tuition assistance
- Employee resource groups and mentoring opportunities
- Flexible time off policies including up to 20 days annually plus parental leave, paid holidays, celebration day, life leave, bereavement leave, and community service/education support days
- Matching Gift Program, Good Neighbor Grant Program, and Employee Assistance Fund
- Retirement planning with free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary