Claim Specialist - Property Field Inspection

Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• Occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Qualifications

• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
• Strong knowledge of property insurance policies, coverage and claim handling practices
• Familiarity with local regulations and compliance requirements in your assigned territory
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
• Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
• Proven ability to assess damages, estimate repair costs, and negotiate settlements
• Detail-oriented with strong organizational and analytical skills
• Proficient in using claims management software and other relevant tools
• Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces

Where you'll work

This position is located in Anchorage, AK. Competitive candidates should reside within one of the listed zip codes and will service this same territory:

• 99501
• 99502
• 99503
• 99504
• 99505
• 99506
• 99507
• 99508
• 99515
• 99516
• 99517
• 99518
• 99540
• 99545
• 99546
• 99547
• 99548
• 99549
• 99550
• 99551
• 99553
• 99554
• 99555
• 99556
• 99557
• 99558
• 99559
• 99561
• 99563
• 99564
• 99567
• 99568
• 99569
• 99571
• 99572
• 99573
• 99574
• 99575
• 99576
• 99577
• 99578
• 99579
• 99580
• 99581
• 99583
• 99585
• 99586
• 99587
• 99588
• 99589
• 99590
• 99591
• 99602
• 99603
• 99604
• 99605
• 99606
• 99607
• 99608
• 99609
• 99610
• 99611
• 99612
• 99613
• 99614
• 99615
• 99620
• 99621
• 99622
• 99623
• 99624
• 99625
• 99626
• 99627
• 99628
• 99630
• 99631
• 99632
• 99633
• 99634
• 99636
• 99637
• 99638
• 99639
• 99640
• 99641
• 99643
• 99644
• 99645
• 99647
• 99648
• 99649
• 99650
• 99651
• 99652
• 99653
• 99654
• 99655
• 99656
• 99657
• 99658
• 99659
• 99660
• 99661
• 99662
• 99663
• 99664
• 99665
• 99666
• 99667
• 99668
• 99669
• 99670
• 99671
• 99672
• 99674
• 99675
• 99676
• 99677
• 99678
• 99679
• 99680
• 99681
• 99682
• 99683
• 99684
• 99685
• 99686
• 99687
• 99688
• 99690
• 99691
• 99692
• 99693
• 99742
• 99769

Additional Details

Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).

State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Our Benefits

• On top of our competitive pay, you are eligible for an annual raise and bonus.
• Focus on you and your family’s health with our robust health and wellbeing programs.
• We offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan ahead with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more.
• You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a little “you” time with generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off.
• Plan for those big moments in life with benefits like parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.