Claim Examiner-Commercial Auto/Trucking Bodily Injury (hybrid)

We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we reflect that in how we work, interact, deliver, and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical, and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results.

About the role

Under occasional supervision, responsible for maintaining, processing, and resolving claims within defined authority. Assists in verifying policy limits, deductibles, locations, exclusions, and endorsements. Obtains information regarding each claim through various means and evaluates liability. Monitors claim status for potential exposure opportunities. Reviews coverage matters, analysis, and determinations.

Responsibilities

• Manage RLI Transportation claims.
• Investigate, analyze, and handle new and reassigned Bodily Injury claims for coverage, liability, damages, litigation, and reserves.
• Handle risk transfer and arbitration.
• Manage appraisers, investigators, adjusters, attorneys, and experts as needed.
• Maintain claim files and ensure claims are properly documented, evaluated, and resolved.
• May work on special projects.

Requirements

• Bachelor’s degree in business administration, insurance, or a related field.
• 5+ years of auto claim handling experience.
• 5+ years of litigation handling to include mediation and trial observation experience.
• Experience in handling trucking, bus, and/or commercial auto claims is required.
• AIC, SCLA, or CPCU designation preferred.

Skills

• Proactive in initial investigation, claim handling, and resolution.
• Superior communication skills to work effectively with insureds, underwriters, and claimants.
• Excellent time management skills.
• Excellent negotiation skills.
• Detail-oriented with good organizational skills.
• Self-motivated and task-oriented.

Pay

Base Pay Range: $80,897.00 - $115,682.00

Benefits

Financial Incentives

• Annual bonus plans.
• Employee stock ownership plan (ESOP).
• 401(k) — automatic 3% company contribution.
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings).

Work & Life

• Paid time off (PTO) and holidays.
• Paid volunteer time off (VTO) to support our communities.
• Parental and family care leave.
• Flexible & hybrid work arrangements.
• Fitness center discounts and free virtual fitness platform.
• Employee assistance program.

Health & Wellness

• Comprehensive medical, dental, and vision benefits.
• Flexible spending and health savings accounts.
• 2x base salary for group life and AD&D insurance.
• Voluntary life, critical illness, & accident insurance for purchase.
• Short-term and long-term disability benefits.

Personal & Professional Growth

• Training & certification opportunities.
• Tuition reimbursement.
• Education bonuses.

Diversity & Inclusion

Our goal is to attract, develop, and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers.