Claim Examiner

About the role

This position is responsible for the resolution of claims of average complexity and low to mid exposure claims. The primary purpose is to investigate, evaluate, negotiate, and settle assigned claims by collecting and analyzing data according to policy application and/or contract provisions. The role has responsibility for decision making within assigned authority and works under general direction from a manager.

Responsibilities

• Manage an assigned caseload of environmental, products liability, life sciences, professional liability, and general liability claims of moderate complexity.
• Conduct timely claim investigations, including review of pleadings, contracts, medical records, expert materials, and other relevant documentation.
• Analyze policy language and identify coverage issues, escalating complex matters and preparing reservation of rights or other coverage correspondence with appropriate guidance.
• Evaluate liability, damages, and exposure and establish and maintain appropriate claim reserves within assigned authority.
• Develop and execute claim handling plans, document material developments, and maintain accurate and timely claim files.
• Select, direct, and monitor defense counsel, consultants, and experts in accordance with litigation management guidelines.
• Review litigation strategy, budgets, legal bills, and case evaluations and address performance or cost concerns as appropriate.
• Negotiate settlements within granted authority and prepare clear recommendations when additional authority is required.
• Participate in mediations, settlement conferences, and other claim-related meetings as needed.
• Communicate effectively with insureds, brokers, counsel, claimants, and internal stakeholders regarding claim status and strategy.
• Prepare concise claim summaries, reports, and updates for management and underwriting.
• Identify and promptly escalate significant coverage, severity, legal, regulatory, or reputational issues.
• Maintain compliance with applicable regulatory requirements, service standards, and company claim handling practices.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant claims experience required.
• 2–4 years of casualty claims handling experience; experience with environmental, products liability, life sciences, professional liability, bodily injury, or property damage claims is preferred.
• Working knowledge of claim investigation, coverage analysis, liability assessment, reserve evaluation, litigation management, and settlement practices.
• Ability to interpret commercial insurance policies and identify issues requiring escalation or additional guidance.
• Experience working with defense counsel and managing litigated claims is preferred.
• Sound analytical, organizational, negotiation, and decision-making skills.
• Strong written and verbal communication skills, with the ability to present claim issues clearly and concisely.
• Ability to manage competing priorities, meet deadlines, and maintain accurate claim documentation.
• Ability to exercise independent judgment within assigned authority and seek guidance when warranted.
• Professional designation such as AIC, CPCU, SCLA, or equivalent is a plus.
• Ability to work effectively in a collaborative, team-oriented environment.
• Proficiency with claims management systems and Microsoft Office applications.
• US Work Authorization required; Markel does not provide visa sponsorship for this position, now or in the future.

Benefits

• Opportunity to build technical expertise across a diverse portfolio of specialty claims.
• Collaborative culture with access to experienced claims, underwriting, and business leaders.
• Competitive compensation and benefits package.
• Professional development, training, and career advancement opportunities.
• Flexible hybrid work environment with a three-days-in-office and two-days-remote schedule.
• A culture that values ownership, innovation, collaboration, and continuous learning.
• Multiple health, dental, and vision insurance plan options.
• Optional life, disability, and AD&D insurance.
• 401(k) with employer match contributions.
• Employee Stock Purchase Plan.
• PTO, corporate holidays, and floating holidays.
• Parental leave.

Pay

The salary range for this position is $62,400 – $107,250. The posted range reflects the lowest and highest base salary applicable across U.S. locations; individual offers are determined based on geographic location, experience, qualifications, internal equity, and other job-related factors, so the salary for a specific location will fall within a narrower range. This position may also be eligible to participate in the Company's annual incentive plan.

Schedule

Flexible hybrid work environment: three days in office, two days remote.