CL Policy Specialist

About the Company

Since 1913, we’ve been committed to supporting the jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology-focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Here, you’ll move fast and embrace change, always look for better ways, grow, thrive, and help shape what’s next. Join us and be part of a culture where you can make an impact while building your future.

Responsibilities

• Embrace change, lead by example, and maintain a positive work environment and ongoing learning culture.
• Collaborate effectively with team members to ensure the implementation of streamlined processes, quality, and timeliness standards set by commercial lines management.
• Review incoming applications to ensure accurate product placement.
• Engage with external carrier partners.
• Professionally communicate with agents as necessary.
• Accurately input new business into the system to ensure proper policy rating.
• Modify policy information during the policy term based on requests from agents, insured parties, and underwriters, and accurately generate updated policy details and premiums as required.
• Keep policy documents up-to-date and well-organized in document storage according to company standards.
• Mitigate risk by conducting various research and lookups to support underwriters in their decision-making process.
• Review renewal accounts to verify that the proper renewal process is accurately executed.
• Distribute change-in-condition letters to identified high-risk accounts.
• Work cross-functionally within our agency.
• Demonstrate excellent verbal and written communication skills with strong attention to detail.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High School diploma or GED (minimum qualification).
• Six months of insurance-related experience (preferred).
• Microsoft Office and data entry experience (preferred).
• Property/casualty insurance background and jewelry industry experience (preferred).

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Occasionally required to stand, walk, use hands to finger, handle, or touch objects or controls, and talk or hear.

Benefits

• Competitive compensation and performance bonuses.
• Generous paid time off.
• Top-tier retirement program with 401(k) matching and additional company contributions.
• Collaborative culture with talented, passionate peers who value ownership and continuous learning.
• 50% charitable gift matching and paid volunteer time to support nonprofit causes.
• Great Place to Work® Certified, recognized for an environment of innovation and growth.

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage, please let us know by contacting jmrecruiting@jminsure.com.