DirectJobHub
Jobs · OTHR · Tennessee

CJIS SUPPORT SPECIALIST 1* - 09232026-81188

State of Tennessee · Nashville, TN · 1 mo ago
OTHR$49k–$73k/yrFull-time

Pay

Salary (Monthly): $4,057.00 – $6,099.00

Salary (Annually): $48,684.00 – $73,188.00

Schedule

Full‑Time

Overview

This classification trains criminal justice and non‑criminal justice agencies on CJIS database usage and compliance with the CJIS Security Policy. It conducts audits to ensure data accuracy, completeness, and adherence to reporting requirements; manages data requests and reporting for leadership; and monitors system functionality. The role operates at the entry/training level under direct supervision, with advancement opportunities to higher series levels after successful probation.

Responsibilities

  • Train local criminal justice and non‑criminal justice agencies on queries, data entry, and rules/regulations of CJIS database usage (e.g., Peak Performance, NCIC, NICS, TIES, TIBRS, Flex‑Check, AFIS/Livescan) to ensure compliance with TBI and FBI CJIS Security Policy.
  • Provide TBI and FBI required training and specialized training requested by agencies (e.g., Terminal Agency Coordinator and Records Agency Coordinator Orientation, Basic NCIC Class, RAP BACK Training, TIBRS Training, Livescan Training, Criminal Records Training).
  • Audit agencies to verify that data, entries, and queries submitted in CJIS databases comply with TBI and FBI CJIS Security Policy.
  • Audit incident reports for completeness and accuracy of TIBRS reporting requirements.
  • Audit Tennessee criminal history records, diversion, fingerprint arrest information, and expungement orders to ensure completeness and accuracy of criminal justice information (CJI).
  • Generate data requests, publications, and newsletters for public release (e.g., Crime in Tennessee, Crime on Campus, Law Enforcement Related Deaths).
  • Compile criminal justice information metrics for grant reports, monthly CJIS unit metrics reporting, and TBI executive leadership inquiries.
  • Monitor CJI systems and software for proper functionality and notify internal or external vendors to resolve issues and restore functionality.
  • Produce and maintain training materials and audit questionnaires to communicate updates and relevant information.
  • Collect, process, and archive agency paperwork to meet TBI requirements and maintain agency contact information (e.g., User Agreements, MOUs, Management Control Agreements, TAC Appointment Forms, AFIS Interface Authorization Form, Point of Contact Information Forms).
  • Enter information into appropriate CJIS databases to maintain updates.
  • Provide agency support to address and resolve concerns related to fingerprint and complex criminal history information.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and one year of full‑time experience performing statistical analysis; examining criminal history and/or biometrics information; performing program audits and/or training; or performing criminal justice communications work.

Substitution of Experience for Education: Qualifying full‑time experience performing the duties listed above may be substituted for the required education.

Necessary Special Qualifications:

  • Must be a citizen of the United States.
  • Supply a fingerprint sample as prescribed by TBI for a criminal history records check.
  • Complete a criminal history and background disclosure form as approved by the appointing authority and release all relevant records.
  • Subject to an intensive background investigation, including checks of state and federal criminal records, driving history, social media accounts, credit, education, military service, previous employment, drug use, and reference verification.

Competencies

  • Customer Focus
  • Decision Quality
  • Builds Networks
  • Action Oriented
  • Nimble Learning
  • Clerical Knowledge
  • Customer and Personal Service Skills
  • Troubleshooting
  • Active Learning and Listening
  • Critical Thinking
  • Reading Comprehension
  • Instructing Abilities
  • Inductive Reasoning
  • Deductive Reasoning
  • Written Comprehension

Tools & Equipment

  • Personal Computer
  • Telephone
  • Fax Machine
  • Printer
  • Vehicle
  • Media Equipment (e.g., projector, audio equipment)

Driver Standards

  • Valid driver’s license.
  • For the past five years, no violations for DUI, reckless driving, license suspension for moving violations, or more than four moving violations.
  • Include driver’s license information in the Licenses and Certifications section of the application; exceptions may be considered based on other factors.

Similar jobs