CJ24-1158 TELEPHONE TECHNICIAN with Security Clearance

Major Duties and Responsibilities

• Assists the Foreign Service telephone technician with telephone systems installation, preventive maintenance, and trouble shooting.
• Answers inquiries concerning telephone service and capabilities.
• Installs telephone cable and phone jacks.
• Programs telephone switch equipment and telephone instruments.
• Recommends equipment and software upgrades.
• Maintains inventory of telephone parts and stock.
• Performs liaison with Russian telephone technical representatives.
• Responds to and completes IRM/work orders issued by helpdesk.

Qualifications

• Must be 21 years of age or older.
• Must have completed technical school or possess the equivalent of an Associate of Arts degree.
• Must possess a valid driver's license.
• Minimum five (5) years experience with a variety of Nortel Meridian/Ayava equipment repair and maintenance.
• Experience with Nortel and Call Pilot Voicemail Systems.
• Experience with MFA 150 Power Supply Units.
• Experience with current industry telecommunications installation and maintenance standards.
• Familiarity with fiber optic media converters and routing.
• Experience with simple networking and knowledge of IP addressing.
• Experience with Nortel/Avaya Telephony Management.
• Experience with various Call Accounting Systems including Call Bill.
• Must be able to adapt to other specialized equipment.
• Experience with Nortel Element Manager.
• Familiarity with TYPE,20165, 3900 series digital telephone sets and a variety of analog telephone sets.
• Familiarity with ISDN, ADSL, VoIP, Digital and Analog Telephone Circuits.
• Must have a developed sense of customer service relations.
• Must be physically capable of lifting 50 lbs, standing and walking for extended periods of time.

Additional Requirements

• Top Secret clearance required.
• Must be a U.S. Citizen.