Civil DCM Coordinator

About the role

The Civil Differentiated Case Management (DCM) Coordinator under the direction of the Director of Calendar Management is responsible for coordinating, monitoring, analyzing, and improving civil caseflow management processes for Civil Law, Equity, and Foreclosure matters. The incumbent ensures compliance with the Civil DCM Plan, Maryland Rules, Administrative Orders, and court policies.

Responsibilities

• Maintains compliance with the Civil DCM Plan, Maryland Rules, and court policies through continuous monitoring of civil case flow.
• Analyzes statistical reports to measure accuracy and compliance of civil scheduling practices, using various technological applications.
• Assists with reports, recommendations, and presentations for the Administrative Judge, Civil Coordinating Judge, Deputy Court Administrator, and other court leadership.
• Reviews civil and foreclosure case records to determine readiness for scheduling, hearings, settlement conferences, trial assignments, including Maryland Rule 2-507 evaluations.
• Identifies case-processing issues, procedural inconsistencies, and workflow challenges, and recommends corrective actions.
• Collaborates with judges, magistrates, court administration, and the Clerk’s Office to improve case management processes and court efficiency.
• Affixes case flow data and performance metrics to identify trends, emerging issues, and opportunities for process improvement.
• Supports the development, implementation, and maintenance of civil case management procedures and operational guidelines.
• Participates in internal and external committees, workgroups, and professional development activities related to court administration and case flow management.
• Assists with special projects, strategic initiatives, and operational studies related to court performance and case processing.
• Performs other related duties as required.

Requirements

• Bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Criminal Justice, Legal Studies, Social Sciences, or a closely related field, and three (3) years of progressively responsible experience in court operations, case management, judicial administration, legal support services, or a related field.
• Or an equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.

Preferred Qualifications

• Experience with court scheduling, calendar management, or differentiated case management (DCM).
• Experience analyzing caseflow data and preparing operational or statistical reports.
• Experience interpreting and applying court rules, administrative orders, and legal procedures.
• Experience conducting process improvement, quality assurance, or operational reviews.
• Experience using case management systems and reporting tools.
• Knowledge of Maryland civil court procedures and foreclosure processes.
• Advanced proficiency in Microsoft Excel and data analysis.