CityVet Chapel Hill Veterinary Assistant - VA

About the role

The Veterinary Technician Assistant (TA) is responsible for maintaining excellent patient care and operational productivity by helping the Veterinary Technician (VT) leverage their time and efforts to meet the needs of our clients and patients. The Veterinary Technician Assistant works to relieve the Veterinary Technician from technical work and administrative detail to achieve greater levels of efficiency in daily practice. Veterinary Technician Assistants help facilitate and streamline the communication from the operating room to the front office staff and most importantly, the client.

Responsibilities

• Assists the Veterinary Technician (VT) in preparing patients for medical, surgical, and dental surgeries by assisting in the administration of anesthesia and properly restraining the patients as needed for examination and treatment.
• Effectively partner with the Veterinarian and Veterinary Technician (VT) Teams to administer proper patient triage protocol based on the client and facilities' needs and capabilities in a fast-paced and effective manner.
• Aid Veterinary Technicians (VT) with booked appointments, walk-ins, and work-ins, including recording observations/treatment plans in the patient file, and aid in the performance of medical treatments under doctor supervision.
• Assist the Client Service Specialist team when needed.

Requirements

• High school diploma or GED
• At least 18 years of age at the time of hire
• At least 1 year of veterinary industry experience

Qualifications

• Understanding and ability to properly, and safely, restrain animals
• Knowledgeable on veterinary medical terminology and medication
• Lift 50 lbs to waist height
• Frequent standing, bending, walking, lifting, carrying, and reaching

Skills

• Strong organizational skills
• Excellent communication & listening skills
• Self-motivated & team-oriented

Benefits

• 401(k) retirement savings plan with a 4% employer match
• Health Savings Account option
• Growth opportunities
• Paid time off and floating holidays
• Flexible schedules
• Paid parental leave
• Health, dental (+Adult Ortho option), vision, disability, & life insurance
• Personal pet‑care program
• Employee discount program
• Free telemedicine for all full‑time team members and their families
• Comprehensive in‑the‑moment mental health benefits through the Employee Assistance Program