City of Peachtree Corners

About the Role

The City of Peachtree Corners is seeking an accomplished, hands-on Enterprise Technology Manager to lead its information technology environment in a fast-moving smart-city setting. This position will protect the reliability and security of core municipal systems, guide technology investment and governance, support public safety and citizen-facing services, and help ensure emerging technologies are introduced responsibly. The role balances day-to-day operations with long-range planning, cybersecurity, resilience, vendor accountability, financial stewardship, and support for the City’s internationally oriented innovation ecosystem.

Technology Portfolio

• Municipal Operations
  • Enterprise infrastructure, networks, wireless systems, and cloud platforms
  • Microsoft technologies and virtualization environments
  • Email, ERP, utility billing, permitting, and online services
  • Website availability and resident-facing technologies
  • Public safety connectivity and system segmentation
• Governance and Resilience
  • Cybersecurity strategy, standards, and controls
  • NIST-aligned risk management
  • CJIS and regulatory compliance
  • Incident response and recovery
  • Disaster recovery and business continuity
  • Asset inventory, configuration management, and lifecycle planning
• Innovation Infrastructure
  • Curiosity Lab networks, systems, and technology platforms
  • Pilot evaluation and governance
  • Vendor and partner coordination
  • Secure transition from pilot to production

Responsibilities

• Set the City’s Technology Direction
  • Develop and maintain a long-term technology roadmap aligning projects, investments, policies, standards, staffing, and replacement needs with City priorities.
  • Serve as a trusted advisor to City leadership on technology risks, operational needs, emerging trends, and strategic opportunities.
• Build a Formal and Sustainable Governance Model
  • Establish practical governance processes for technology requests, project prioritization, architecture, cybersecurity, procurement, vendor management, data, system ownership, and technology standards.
• Advance Cybersecurity Maturity
  • Establish and maintain a cybersecurity program aligned with the NIST Cybersecurity Framework.
  • Own the Citywide cyber risk register, convert assessment findings into actionable work plans, monitor progress, and communicate material risks to leadership in plain language.
• Protect Reliability and Operational Continuity
  • Ensure infrastructure, systems, applications, networks, backups, recovery capabilities, and security controls are maintained, tested, documented, and ready to support City operations.
  • Lead incident response and recovery efforts calmly, methodically, and transparently.
• Manage Technology as a Business Portfolio
  • Lead development and administration of an annual operating and capital budget of approximately $2 million, including procurement, contract administration, licensing, asset management, configuration documentation, replacement planning, lifecycle governance, and vendor performance management.
  • Oversee the City’s third-party managed security and IT services vendor and provide day-to-day operational direction for its dedicated onsite engineer.
• Create a Responsible Path from Pilot to Production
  • Work with Curiosity Lab, City departments, vendors, and technology partners to evaluate experimental technologies, establish requirements, identify risk, and determine whether an initiative should advance, be modified, or conclude.
  • Ensure approved pilots transition into stable production environments with clear ownership, support, funding, security, and lifecycle plans.
• Deliver Exceptional Internal Customer Service
  • Build trusted relationships across the organization.
  • Establish realistic expectations, communicate priorities and workloads, listen carefully, and help departments find practical technology solutions that improve efficiency and service delivery.

Requirements

The ideal candidate will be a seasoned, well-rounded technology professional comfortable moving between executive leadership, departmental work sessions, vendor negotiations, cybersecurity briefings, incident responses, and detailed technical reviews. The role favors breadth, judgment, ownership, and communication over narrow specialization.

• Strategic yet practical, able to develop a long-term roadmap while focusing on immediate needs.
• A credible technology advisor who provides honest assessments, explains alternatives, identifies risks, and makes clear recommendations.
• Cybersecurity and risk fluent, capable of balancing security, accessibility, operational continuity, cost, and organizational priorities.
• Calm under pressure, methodical during incidents, and avoids unnecessary drama.
• A plain-language communicator who explains technical matters to nontechnical audiences without jargon or condescension.
• Customer-focused, committed to responsive service, reliable follow-through, and helping employees use technology successfully.
• Financially and commercially disciplined, comfortable managing budgets, contracts, procurements, licenses, consultants, vendors, and total lifecycle cost.
• Collaborative and accountable, able to build productive relationships while holding employees, vendors, and partners responsible for results.
• Curious but discerning, interested in new technology but focused on security, sustainability, interoperability, operational value, and City needs.
• Self-directed, effective in a small-staff environment with broad responsibilities and limited supervision.

The ideal candidate will work with departments to understand their goals, identify responsible alternatives, and find workable solutions while having the confidence to say no when a proposal creates unacceptable risk.

Qualifications

• A bachelor’s degree in information technology, computer science, management information systems, or a related field; or an equivalent combination of education and progressively responsible professional experience.
• At least ten years of progressively responsible information technology experience, including leadership of IT operations, infrastructure, cybersecurity, and governance functions.
• Experience with enterprise network administration, Microsoft technologies, virtualization platforms, cybersecurity practices, and IT governance frameworks.
• Experience managing technology infrastructure and services in a small-staff environment while balancing immediate operational demands with long-term planning and risk management.
• Knowledge of technology asset management, lifecycle planning, vendor oversight, contract administration, and service reliability.
• Public-sector or municipal experience is valued but not essential. Familiarity with ERP, utility billing, permitting, public safety systems, CJIS requirements, and the NIST Cybersecurity Framework is particularly valuable.

Pay

Hiring range: $120,000+ (final salary depends on qualifications and experience).

Benefits

• Health, dental, and vision insurance
• Short-term and long-term disability insurance
• 18 days of paid time off accrued annually, increasing by one-half day for each year of service (10 days credited upon hire)
• 13 paid holidays annually
• City contribution equal to 12% of annual base salary into a 401(a) defined-contribution retirement account
• Optional participation in a 457 deferred compensation plan with a city match of up to 5% of salary
• City-provided life insurance equal to three times annual salary, up to $300,000

Retirement vesting schedules and other plan provisions are governed by the applicable plan documents.