City Desk Representative

About the role

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in Kansas City, MO. The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, and maintains assigned inventory stock locations.

Responsibilities

• Provides customer service functions including order entry, filling orders, processing returns, expediting, technical assistance, Will Call, and other functions as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations ensuring material is put away with correct locator and shelves are neat and orderly.
• Abides by all safety requirements including wearing required PPE gear.
• Participates in marketing planning and strategizing for Border States product lines as needed.
• Participates in implementation and success of marketing plans as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions as required.
• Ensures all batched managed material is labeled accurately and inventoried as needed.
• Performs other duties as assigned by supervisor or designate.

Qualifications

• Minimum of a 2-year business/trade degree preferred or equivalent work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

Requirements

Physical Requirements:

• Lift and carry (weight and frequency): Occasionally 0‑33%, Frequently 34‑66%, Continuously 67‑100%.
• Lift from Floor to