City Delivery Supervisor

About the role

To manage and oversee all aspects of daily hub operations, including supervising city delivery dispatcher, hub delivery specialists and any other team members assigned to hub. Bilingual candidates encouraged to apply.

Responsibilities

• Serve as supervisor responsible for managing and maintaining a high level for all city delivery service functions.
• Work with city delivery dispatcher to ensure that all product is properly invoiced to spoke stores.
• Investigate all shipping and inventory discrepancies related to hub and make sure they are corrected in a timely manner.
• Work to manage and minimize shrink and payroll related to hub operation.
• Responsible for oversight of all hub delivery routes under his or her responsibility; ensure all routes are followed and efficiency is maximized while costs are minimized.
• Manage all expenses related to hub side of business to maximize profitability for hub and spoke stores.
• Maintain an organized, clean city delivery area divided into areas/bins for each spoke store.
• Maintain monthly work schedule for all team members under his/her supervision, including but not limited to city delivery dispatcher and hub delivery specialists.
• Ensure all team members are clocking in and out according to company policy.
• Ensure city delivery dispatcher is monitoring delivery specialist’s route schedule, while communicating any delays to stores remaining on the route.
• Work with store manager to ensure route is covered in absence of regular city delivery supervisor and/or city delivery specialists.
• Work with store manager and hub delivery specialists to ensure vehicles are well maintained and quarterly inspections are completed thoroughly and accurately.
• Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to city delivery dispatcher and delivery specialists’ performance in preparation for performance evaluations.
• Make sure all relevant company-training programs are being utilized for hub team member development.

Skills

• Ability to quickly match alphanumeric sequences
• Good interpersonal communication skills
• Familiar with automotive parts
• Fluency in multiple languages (Spanish is highly desired)

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions starting day one
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth