City Delivery Dispatcher

Bilingual candidates encouraged to apply.

Responsibilities

• Serve as contact person for city delivery service.
• Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time.
• Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery.
• Maintain organized, clean city delivery area divided into areas/bins for each spoke store.
• Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route.
• Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses; communicate recommendations to store manager.
• Make sure all team members assigned to hub are clocking in and out according to company policy.
• Research any parts not delivered as scheduled and make any necessary billing adjustments.
• Work with store manager to ensure route is covered in the absence of regular city delivery specialist.
• Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately.
• Ensure daily mileage is logged into asset management for all vehicles.
• Provide input to store manager with regard to delivery specialists’ performance in preparation for performance evaluations.

Requirements

• Ability to quickly match alphanumeric sequences
• Good interpersonal communication skills
• Familiarity with automotive parts (desired)
• Ability to drive a manual transmission vehicle
• Fluency in multiple languages (Spanish is highly desired)

Benefits

• Competitive wages & paid time off
• Stock purchase plan & 401k with employer contributions starting day one
• Medical, dental, & vision insurance with optional flexible spending account (FSA)
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth