Citizens Teller - Part Time

About the role

Starting Salary: $21 / hour and up

What You'll Do

• Greet customers in lobbies
• Demonstrate use of mobile app and ATMs for simple transactions
• Create amazing experiences for customers, offering personalized advice and solutions
• Provide educational guidance on Citizens products and benefits
• Follow all financial policies and procedures, including proper cash handling and adherence to state and local laws and regulations

What You'll Get

• Meaningful work & relationships
• Commitment to community
• Career opportunities, rewards, and upskilling
• Exceptional benefits

Required Qualifications

• High School degree or GED
• Minimum of 6 months experience processing transactions (cash and/or digital payments)
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings

Preferred Skills/Experience

• 1 year of experience processing transactions (cash and/or digital payments)
• Motivates others, like teammates, business partners, and specialists, through collaboration
• Process-oriented, energetic, detail-oriented, and able to multitask effectively

How to Prepare for the Video Interview Assessment

• Set aside 30-45 minutes for the self-guided assessment
• Find a quiet place to record
• Ensure your device has a camera and microphone enabled
• Answer questions to share your skills and experience, and bring your personality to the interview

Pay Transparency

The salary range for this position is $20.67 - $25.48 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Posting End Date

09/05/2026