Cineplex Cashier Usher

About the role

Assists Cineplex guests with sales, directions, ticket collection, seating, and theater maintenance. Provides food and beverage service to Cineplex guests, including handling food products safely, processing payment, and maintaining the cleanliness of the Cineplex.

Responsibilities

• Promote customer satisfaction and return visits through prompt, friendly, and efficient service.
• Greets each guest with a smile and a quick offering of service.
• Upsells specials.
• Enters food orders into POS, accepts payment for orders, and accurately issues change due.
• Handles all foodstuff in a healthful manner consistent with food handling practices.
• Responsible for the accuracy of cash, including confirming a pre/post shift balance of cash with ticket or food sales.
• Aids in inventory needs as directed, including supply needs, order checklist, stocking of product received, rotating products under FIFO, etc.
• Provides deep cleaning of facility and equipment each shift or as directed.
• Performs other Cineplex duties as business dictates, including working in box office sales, or ushering.
• Maintains lobby area in a clean, organized manner, including emptying trash containers, wiping signage windows and displays, carpet sweeping, and dusting.
• Aids in maintaining restrooms, replenishing supplies as needed, wiping counters, emptying trash, sweeping floors, etc.
• Handles door closing/opening before and after each movie.
• Maintains theater in between movies, quickly removing trash and carpet sweeping.
• Promotes a safe, clean environment, preventing slip and fall hazards.
• Promptly reports hazards to supervisor.
• Other related duties as assigned.

Qualifications

• Six (6) months of customer service experience.
• Cash handling experience.
• Computer and POS experience helpful.
• Good interpersonal skills to interact with people.
• Must present a friendly demeanor and a neat and clean appearance.
• High School Diploma/GED OR 10 years’ experience OR current student 16-18 years of age.
• Requires a Food Handler's Card within 30 days of hire.
• Bend, reach overhead, maneuver, and lift items to 40 lbs., stand for long periods, operate cleaning equipment, and perform repetitive motions using arms, wrists, hands, and fingers.
• Flexible schedule and able to work various days and shifts, including weekends and holidays.
• Requires a criminal history background check.
• Must be at least 16 years of age.