CIF Specialist / Universal Banker backup

Essential Duties

• Performs maintenance on CIF records as needed;
• Performs address changes on CIF and/or at account level as needed;
• Reviews system records to verify that cross referencing of accounts is properly administered by Relationship Bankers and note department staff;
• Reviews and performs a quality control review of all documentation received from the banks Relationship Bankers daily;
• Indexes, uploads, corrects documents to the correct CIF or customer account number as per established procedures in a timely manner;
• Uploads all CIF maintenance and closed account forms to the correct account / CIF record;
• Work with the Operations Manager to facilitate branch audits as scheduled.

Secondary Duties

• Provide coverage to branches as needed on the teller line or new account desk;
• Maintain a working knowledge of all bank deposit and Treasury Management products and services;
• Assist the CIF Coordinator in handling all incoming garnishments, levies, liens, garnishments, and receiverships;
• Work with CIF Coordinator in processing the bank’s returned mail;
• Assist as needed in reviewing Reg. CC holds;
• Perform all other related duties as assigned.

Knowledge, Skills, And Abilities

• Extensive knowledge of documentation requirements for account opening;
• Knowledge of teller processing / cash handling;
• Knowledge of personal computers and data processing systems associated with banking operations is required;
• Knowledge of automation principles and current software/hardware applications is essential;
• This job requires the ability to meet established deadlines, work productively in groups and individually, communicate effectively in writing and orally, operate standard office equipment, work extended hours occasionally, and travel to various bank locations and training activities as needed.