Ciena - Technical Sales Development Program

About the role

The Technical Sales Development Program (TSDP) is a comprehensive, 24-month program based in Atlanta, GA, designed to prepare participants for successful careers as either an Account Manager (AM) or a Sales Engineer (SE).

Responsibilities

• Work with Ciena's sophisticated technology to understand and utilize the end-to-end sales cycle.
• Engage with customers in a consultative capacity, designing networks and developing business strategies.
• Undertake deep dives into Ciena's product portfolios, customer landscape, network and engineering design, and key functional groups.
• Learn to understand what excellent customer service looks like and provide it.
• Develop strong relationships with current customers and identify new business opportunities.
• Participate in networking, mentoring, and coaching sessions with engineers, architects, and other professionals.

Requirements

• Bachelor’s Degree in Engineering or Business.
• Prior technical and/or sales co-op/work experience (desired asset).

Qualifications

Participants in this program will have ample opportunities for networking, mentoring, and coaching with engineers, architects, and other professional/technical personnel enterprise-wide. They will work with Ciena's sophisticated technology and learn to prospect for new business, solve problems, and understand excellent customer service.

Skills

Participants will gain a deep understanding of Ciena's product portfolios, customer landscape, network and engineering design, and key functional groups such as Field Service, Technical Support, Professional Services, and Program Management.

Benefits

Ciena offers a comprehensive benefits package including:

• Medical, dental, and vision plans
• 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays, paid sick leave, and vacation time

We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

Pay

The annual pay for this position is $74,000 + 25% target commission. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. Ciena is an Equal Opportunity Employer, including disability and protected veteran status.