CI Lead

What You’ll Do

• Lead the development and implementation of continuous improvement strategies, methodologies, and best practices to drive operational excellence and efficiency throughout aftermarket service and manufacturing processes.
• Analyze aftermarket service processes, identify areas for improvement, and develop and implement solutions to reduce costs, improve lead times, and enhance overall operational excellence.
• Provide formal training on job‑shop lean and continuous improvement concepts, principles, and practices using a learn‑by‑doing approach that supplements classroom work with hands‑on training.
• Collaborate with senior leadership to develop and execute a roadmap for continuous improvement initiatives aligned with the company’s strategic objectives.
• Create meaningful metrics and mechanisms to track continuous improvement program progress through KPIs and communicate updates via monthly scorecards.
• Develop educational materials to deploy throughout the organization.
• Participate in Gemba walks and coach, mentor, and train cross‑functional teams to deploy a consistent Daily Lean Management System (DLMS).
• Drive change‑management efforts to ensure successful implementation and sustainability of process improvements.
• Facilitate Kaizen events, coaching and mentoring stakeholders on CI/Lean/OPEX with an emphasis on locally focused improvement, and provide support for follow‑through to sustain outcomes.
• Conduct regular process audits to ensure adherence to quality standards and identify further improvement opportunities.
• Drive a culture of problem‑solving and innovation within service centers.
• Support and drive data‑driven decision making at all levels of the company.
• Identify and share best practices, lessons learned, and success stories to promote knowledge sharing and continuous learning across the organization.

What You’ll Bring

• Exceptional leadership with a team‑focused attitude.
• Work experience in a manufacturing environment; Bachelor’s degree in industrial engineering or a related field is highly preferred.
• Effective communication and influencing skills for cross‑functional collaboration.
• Self‑starter mindset with strong motivation to contribute to and learn lean manufacturing and continuous improvement initiatives.
• Data‑ and process‑driven approach with attention to detail and strong project coordination skills.
• Problem‑solving abilities and the capacity to thrive in a fast‑paced environment.
• Strong Microsoft Office skills.
• Ability to coach and train others.