CHW Training Certification Specialist

About the role

This position supports the Promotores or CHW Training and Certification Program (CHW Program) at the Texas Department of State Health Services (DSHS).

Responsibilities

• Reviews, evaluates, and processes initial and renewal applications for CHW and CHW Instructor training curricula certification.
• Independently determines compliance with applicable statutes, administrative rules, policies, procedures, and certification standards; identifies deficiencies; documents certification decisions; and recommends corrective actions needed to resolve noncompliance.
• Evaluates complex or non-routine applications and analyzes variations in curriculum submissions, training methods, competency coverage, and supporting documentation to ensure consistency, accuracy, and integrity of certification outcomes across the program.
• Provides training, advanced consultation, and technical assistance to public and private agencies, training centers, academic institutions, community-based organizations, applicants, and other stakeholders regarding certification requirements, standards, policies, procedures, and processes.
• Supports the Texas CHW Partnership and additional certification activities, including training center certification and CHW Instructor certification, to ensure continuity and consistency across certification programs.
• Collects, organizes, analyzes, and maintains certification-related data, including application status, compliance findings, certification outcomes, and program activity trends.
• Prepares formal correspondence, written summaries, reports, and responses for internal leadership and external stakeholders related to certification activities, compliance concerns, application trends, and program performance.
• Performs other duties as assigned in support of program operations and agency objectives.

Requirements

• Graduation from an accredited four-year college or university with a degree in or major course work in a relevant field such as education, public health, health promotion or health education.
• Minimum of 2 years of experience reviewing, evaluating, or processing applications, curricula, certifications, approvals, or similar program materials to determine compliance with applicable requirements, standards, policies, or procedures.
• Minimum of 2 years of experience providing training, consultation, technical assistance, or guidance to internal or external stakeholders on program requirements, standards, policies, procedures, or processes.

Qualifications

Knowledge of community health worker standards of practice, competencies and roles
Knowledge of public health principles and practice
Knowledge and understanding of adult learning methods, curriculum development and training techniques
Skill in comprehensive program management, planning, implementation and evaluation
Skill in developing oral and written materials in English and Spanish targeting various audiences
Skill in leading and facilitating diverse community groups and professionals
Skill in developing electronic presentations on training and certification in English and Spanish
Skill in managing and prioritizing multiple tasks, meet deadlines and customer needs in an atmosphere of competing demands
Skill in acquiring funding and other resources
Skill in preparing comprehensive and accurate reports
Ability to effectively communicate in English and Spanish with diverse audiences
Ability to develop, evaluate, interpret and apply agency policies, rules and regulations
Ability to establish and maintain effective working relationships with staff from diverse cultures
Ability to monitor compliance with policies and procedures
Ability to conduct reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.

Skills

• Knowledge of community health worker standards of practice, competencies and roles
• Knowledge of public health principles and practice
• Knowledge and understanding of adult learning methods, curriculum development and training techniques
• Comprehensive program management, planning, implementation and evaluation skills
• Developing oral and written materials in English and Spanish targeting various audiences
• Leading and facilitating diverse community groups and professionals
• Developing electronic presentations on training and certification in English and Spanish
• Managing and prioritizing multiple tasks, meeting deadlines and customer needs in an atmosphere of competing demands
• Acquiring funding and other resources
• Preparing comprehensive and accurate reports
• Effective communication in English and Spanish with diverse audiences
• Developing, evaluating, interpreting and applying agency policies, rules and regulations
• Establishing and maintaining effective working relationships with staff from diverse cultures
• Monitoring compliance with policies and procedures
• Conducting reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.

Benefits

The Texas Department of State Health Services (DSHS) offers a variety of employee benefits, including insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

Pay

$4,523.16 - $5,888.50 monthly

Schedule

Day Shift