Chocolate Advisor

Sales

• Contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plans.
• Provide the highest levels of customer service, demonstrated product knowledge, and Lindt specific selling skills.
• Demonstrate understanding and commitment to the store's sales mission on a daily, weekly, monthly basis.
• Meet or exceed individual sales goals such as ADS, conversion, and other key performance indicators.
• Model Lindt standards through everyday activities such as dress code, up-selling, and sales focus.
• Consistently promote current marketing programs and utilize company provided resources intended to optimize selling activity.
• Monitor and escalate customer or product issues to management in a timely and professional manner.

Operational Controls

• Take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
• Manage cash flow by taking initiative to re-stock shelves as needed, monitoring date codes and pricing.
• Perform store maintenance and cleaning as directed.
• Maintain store cleanliness.
• Comply with all Quality Assurance policies & procedures.

Qualifications & Requirements

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Experience prior retail experience, preferably in a specialty retail environment.
• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds.
• Able to climb, balance, stoop, kneel, crouch, and reach with arms.
• High School Graduate or equivalent education.
• Must be available to work nights, weekends (Saturday and Sundays), and Holidays.

Total Rewards

• Compensation: $15.00 - $19.00 / hour.
• Lindt USA’s salary range reflects market rates based on our size, revenue, and location.
• Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions.
• A bonus and/or long-term incentive may be included as part of this compensation package.