Chocolate Advisor

Sales

• Contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plans.
• Provide the highest levels of customer service, demonstrated product knowledge, and Lindt specific selling skills.
• Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis.
• Meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.
• Model Lindt standards through everyday activities such as dress code, up-selling, and sales focus.
• Consistently promote current marketing programs and utilize company provided resources intended to optimize selling activity.
• Monitor and escalate customer or product issues to management in a timely and professional manner.

Operational Controls

• Take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
• Take initiative to re-stock shelves as needed, monitoring date codes and pricing.
• Perform store maintenance & cleaning as directed.
• Maintain store cleanliness.
• Comply with all Quality Assurance policies & procedures.

Qualifications & Requirements

• Ability to interact positively with customers.
• Basic math and/or accounting skills.
• Experience Prior retail experience, preferably in a specialty retail environment.
• Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds.
• Able to climb, balance, stoop, kneel, crouch and reach with arms.
• High School Graduate or equivalent.
• Must be available to work nights, weekends (Saturday and Sundays) and Holidays.

Total Rewards

Compensation: $15.00 - $16.00

Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions.

A bonus and/or long-term incentive may be included as part of this compensation package.