Chiropractic Assistant

Essential Responsibilities and Duties

• Greet and check in patients.
• Prepare treatment rooms and equipment.
• Aid patients before and after chiropractic treatments.
• Escort patients to examination or treatment areas.
• Inform patients about prescribed exercises, stretches, and wellness programs.
• Maintain patient comfort and report concerns to the chiropractor.
• Schedule appointments and manage calendars.
• Answer phone calls, emails, and patient inquiries.
• Manage patient records and update medical information.
• Verify insurance information and process billing paperwork.
• Collect payments and maintain financial records.
• Ensure compliance with privacy and healthcare regulations.
• Clean and sanitize treatment areas and equipment.
• Manage inventory and order office supplies.
• Assist with marketing activities, patient outreach, and retention programs.
• Maintain a professional and welcoming clinic environment.

Qualifications

• High School Diploma or GED.
• One-year experience in a medical office, chiropractic clinic, or customer service role.
• Computer proficiency in Microsoft Word, Excel, PowerPoint, and EHR programs.
• Basic knowledge of medical terminology.
• Able to obtain BLS/CPR certification within three months of hire date, if not already certified.
• Excellent written and oral communication skills.
• Valid driver’s license and insurability.
• Successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks.
• Able and willing to travel.

Relationships and Authority

• This position has no supervisory duties.

Working Environment and Physical Demands

• Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 25 pounds, regularly; and up to 50 pounds, occasionally.
• Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment.
• Working conditions are primarily in an office environment with occasional travel to other locations.
• At times staff may be required to work with patients/clients who are in crisis and demonstrate empathy, understanding, respect, and advocacy while remaining calm in stressful situations.