Childrens Full -time Brand ambassador

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products across apparel, accessories, home, fragrances, and hospitality. For more than 50 years the company’s iconic brands—including Ralph Lauren, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, and others—have been recognized worldwide. Ralph Lauren fosters a culture of inclusion through talent development, education, employee groups, and celebration.

About the role

Brand Ambassadors are the entry point for future leadership roles within Ralph Lauren. They provide a personalized, inspiring shopping experience with a customer‑first mindset, exemplify inclusivity, and collaborate as team players to exceed customer expectations.

Responsibilities

• Provide excellent customer service, maintaining a customer‑first mindset.
• Understand sales objectives and consistently meet or exceed individual KPIs (e.g., SPH, data capture).
• Utilize key tools and resources to drive performance and contribute to monthly, quarterly, and annual sales plans.
• Connect customers through the Polo Connect program.
• Demonstrate passion and knowledge of fashion and styling, educating customers on programs, initiatives, resources, and offerings.
• Assist customers in fitting rooms, handling sizing and maintaining store standards.
• Maintain store standards, policies, and processes on the sales floor and back‑of‑house.
• Complete all opening and closing responsibilities as required.
• Support operational activities such as floor sets and replenishment (ISOS).
• Participate in company trainings, including compliance, product, process, talent development, and initiatives.
• Balance tasks while prioritizing the Ralph Lauren experience and ensuring the customer experience remains paramount.
• Provide feedback to management on product insights, category opportunities, or needs.
• Maintain store visual standards using visual techniques and company guidelines.
• Support a professional, positive work environment, champion core values, uphold policies, collaborate with colleagues, and contribute to an inclusive team culture.

Qualifications

• Retail experience or similar industry experience in a complex, high‑volume or high‑profile environment (preferred).
• Strong communication skills with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; lift or climb up to 30 lb and climb moderately.
• Proficiency in operating the register and standing, moving, and walking for multiple hours.
• Flexibility to work a schedule that meets business needs, including days, evenings, weekends, and potentially overnight shifts and travel.
• Ability to build and maintain positive working relationships with customers, management, and co‑workers.

Pay

Salary range: $15 – $19.72 hourly.

Schedule

Flexible schedule required to meet business needs, including day, evening, weekend shifts, and possible overnight shifts and travel.