Children's Ski & Snowboard School Supervisor

Full Time Seasonal

Approximate Work Dates: 11/16/26 through 04/07/27

About the role

We are seeking an enthusiastic individual who wants to work with children in a fast-paced and interactive environment. The ideal person has a background working with children (3-14 years old) and is an experienced leader. As a part of the leadership team, you will support a staff of instructors and indoor attendants. You will also be directly involved in our business of teaching children to ski/snowboard.

Responsibilities

• Work with the Children’s Manager to schedule & assign work to all Instructors and Indoor Attendants.
• Facilitate/attend appropriate instructor line-ups and morning meetings.
• Assign classes to instructors using ProCard.
• Greet children and parents and facilitate the check-in process. Ensure each child is signed in and out.
• Provide a welcoming and safe environment for our guests.
• Uses PSIA/AASI methods to explain and demonstrate skiing/snowboarding.
• Supports instruction and care for children including: stepping in and out of skis, helping with helmets and gloves, offering bathroom breaks, ski related games, activities, entertaining children, interfacing with instructors, others supervisors, children and parents.
• Ensure timely departure and return of classes.
• Administrative Tasks such as; answering email, ensuring pay is accurate, scheduling, etc.
• Communicate with instructors weekly, daily, hourly, and minute to minute.
• Address all staff, guest, and parent issues with compassion and professionalism.
• Explain and Enforce Safety Protocols, Rules, and Regulations.
• Oversee and organize a school program; Development Squad, Ski PE, Mountain School, or Comets in partnership with the lead instructors.
• Report lunch numbers to Big Billies and all other established outlets.
• Assists in Ski School Rentals, Kitchen, and/or Snow Camp as needed.
• Audit and approve instructor wages, assure pay is accurately updated on a daily basis.
• Observe instructors and indoor staff to identify exceptional work performance as well as areas to improve to ensure the highest level of guest service. Deliver timely feedback.
• Complete mid-season and end-of-season reviews for employees.
• Attend all appropriate departmental and company-wide meetings.
• Provide a guest experience that exceeds the guest’s expectations.
• Demonstrate and maintain risk management for employees and guests.
• Respond to Incidents and Accidents professionally and quickly. Complete necessary paperwork.
• Contact parents and arrange for child pick-up if they are not acclimating to ski school environment.

Qualifications

• Passion for working with children (3-14 years old).
• Ability to take direction and work independently.
• Must be authorized to work in the USA. We are not sponsoring work visas at this time.
• Strong communication skills; in-person, telephone, and text/email.
• Works well with others; guests, instructors, fellow supervisors, managers, directors, and other resort employees.
• Ability to handle fast paced environment; multi-task.
• Strong focus on safety and good decision making.
• PSIA/AASI certification is required.
• Leadership experience is prioritized.
• Must be able to commit to 5 days/week throughout the entire season including busy holiday weeks/weekends.
• Must be willing to work in inclement weather in a physical work environment.
• High school diploma preferred.

Benefits

• Employee Season Ski Pass
• Dependent Season Pass
• 10 $75 Friends and Family Lift Tickets (Not for Resale)
• Issued Uniform to wear while working.
• Access to Free Continuing Education
• Reimbursement for PSIA/AASI Certification Exam Fees
• Accrued Paid Sick Leave
• Discounted Meals
• Discounted Employee Shuttles
• Real Deal Lift Tickets that give access to Free Skiing at many Colorado Resorts
• $50 Lift Tickets at Vail Resort-owned ski areas
• Discounted Ski + Snowboard School for friends and family (subject to availability)
• Discounted lodging (subject to availability)
• Discounts at the resort’s retail outlets

Pay

$2,240-$2,400 Bi-Weekly – Salary (Dependent on Experience)