Child Welfare Clinical Services Supervisor
About the role
The Clinical Supervisor provides clinical leadership, administrative oversight, and daily supervision of the Child Welfare Clinical Team, which includes two Licensed Clinical Addiction Specialists (LCAS), two Registered Nurses (RNs), and one part-time Administrative Assistant. This position is responsible for ensuring the delivery of high-quality, trauma-informed behavioral health and substance use services to children, youth, and families involved with the child welfare system. The Clinical Supervisor promotes effective service delivery, regulatory compliance, staff development, and collaboration with internal and external partners to support positive outcomes for children and families.
Essential Duties And Responsibilities
- Oversees the day-to-day operations of the Child Welfare Clinical Team by providing clinical and administrative supervision, monitoring staff performance and caseloads
- Conducts regular supervision meetings, and offers guidance on complex clinical cases
- Ensures that services are delivered in accordance with evidence-based practices, agency policies, and applicable state and federal regulations while maintaining high standards for documentation, quality assurance, and ethical practice
- Develops and supports staff through coaching, training, performance evaluations, and professional development opportunities while fostering a collaborative and positive work environment
- Works closely with Child Welfare Services, healthcare providers, behavioral health agencies, and community partners to coordinate care, participate in multidisciplinary case consultations, and strengthen service delivery for children and families
- Maintains program performance, identifies opportunities for quality improvement, assists with audits and reporting requirements, and supports the development and implementation of program goals, policies, and procedures
- Monitors program resources, maintains accurate program data, and performs other duties as assigned
- Participates in the division's rotating after-hours placement coverage schedule to provide consultation and support for child welfare placement needs outside of regular business hours
About Our Team
The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!
Required
- Bachelor's degree
- Three years of job-related experience
- Valid Driver's License and "safe" driving record
Additional responsibilities
- Equivalent education and experience are accepted
- Please include ALL prior work experience on your application and resume
How Will We Know You're 'The One'
- Strong clinical assessment and treatment planning skills
- Knowledge of child welfare systems, behavioral health services, and substance use treatment
- Ability to supervise, coach, and mentor clinical professionals
- Strong organizational and time management skills
- Ability to analyze data and implement quality improvement initiatives
- Proficiency with electronic health records and Microsoft Office applications
- Excellent written and verbal communication skills
About This Position
- Location: HSC Swinburne Raleigh, NC 27610
- Employment Type: Regular
- Work Schedule: Mon - Fri 8:30am - 5:15pm with flexible hours as needed
- Hiring Range: 69,248 - 93,483
- Commensurate with Experience Market Range: 69,248.00 - 117,718.00
What Makes Wake Great
- Equal Opportunity Statement
- Background Check Statement
- Emergency Service Worker Statement