Child Welfare Assistant - Hotline
Oklahoma Department of Human Services · Tulsa, OK · 4 wk ago
On-siteManagement$30k/yrFull-time
About the role
This position is located in Tulsa, Oklahoma. Travel is extensive. Must possess a valid driver's license and maintain required car insurance.
Responsibilities
- Provides administrative and programmatic support to Child Welfare Specialists (CWS), and may perform lower level paraprofessional Child Welfare tasks
- Performs administrative support tasks and other related duties to include general office duties, inputting case documentation, compiling social and economic data, scheduling and assisting in meetings with clients, parents, and other interested parties
- Assists Child Welfare Specialists in the documentation and processing of reports received at the Hotline in the Child Abuse and Neglect Information System (KIDS)
- Advises callers of available child welfare services and resources; provides specific program information to clients and may refer to community resources for assistance
Requirements
Must possess a valid driver's license and maintain required car insurance; travel is extensive.
Qualifications
- Child Welfare Assistant I: six months of experience in general office clerical work, providing care for children in a licensed day care facility, sales, or public contact work; or equivalent combination (six months technical/vocational training or 15 semester hours college)
- Child Welfare Assistant II: one year of clerical experience in a governmental or non-profit social services provider environment; or equivalent (thirty semester hours college)
- Child Welfare Assistant III: one year of clerical experience in a governmental or non-profit social services provider environment plus two additional years of clerical experience in a child welfare environment; or equivalent (thirty semester hours college)
Benefits
Full State Employee Benefits
Pay
- Level I H16A: $29,600.55 annually
- Level II H16B: $31,819.20 annually
- Level III H16C: $34,999.65 annually