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Jobs · OTHR · North Carolina

Child Protective Services (Bilingual - Spanish) - Social Worker - Tiered Sign-On Bonus Up To $5,000

Wake County · Raleigh, NC · 1 wk ago
OTHRFull-time

About the role

Wake County Social Services’ Child Welfare Division is seeking mission-driven, adaptable, and skilled social workers who want to make a meaningful impact every day. Our work is guided by three federally mandated goals: Safety, Permanence, and Well-being.

Responsibilities

  • Conduct CPS Assessments
  • Evaluate allegations of abuse, neglect, or dependency
  • Gather collateral information and apply NC policy to reach clear, evidence-based decisions
  • Use structured critical thinking to determine safety threats, vulnerability, and protective capacities
  • Decide when circumstances require supervisory consultation versus independent decision-making
  • Support & Strengthen Families (Assessment & In-Home)
  • Provide services that help children remain safely at home whenever possible
  • Build rapport with caregivers and hold difficult conversations with empathy, clarity, and professionalism
  • Complete timely, behavior-based safety plans grounded in policy and family capacity
  • Facilitate ongoing monitoring of safety plans, caregiver progress, and risk reduction
  • Conduct regular home visits, including some evenings and weekends
  • Absorb and communicate with ease in both English and Spanish
  • Respond to crises with calm, regulated decision-making and clear communication
  • Support & Strengthen Families (In-Home Services)
  • Develop and implement Family Service Agreements with measurable goals
  • Maintain ongoing monitoring of service engagement and child safety
  • Adjust interventions or safety plans as needed based on ongoing assessment
  • Partner with providers, schools, legal partners, and internal teams to support sustained risk reduction
  • Act When Protective Services Are Needed
  • Facilitate foster care placements when safety cannot be maintained in the home
  • File petitions and initiate legal action when needed to protect children
  • Prepare and deliver concise, factual, and legally defensible court testimony
  • Document clearly and on time
  • Write accurate, neutral, policy-aligned documentation
  • Translate complex observations into clear, objective, court-ready notes
  • Complete documentation within seven days of each contact and maintain tracking systems
  • Collaborate & Communicate
  • Work closely with supervisors, colleagues, multidisciplinary teams, and community partners
  • Share timely updates to support coordinated casework
  • Maintain compliance with mandated reporting, confidentiality, and professional/ethical standards

Requirements

  • Bachelor's degree in Social Work or related field
  • Three years of job-related experience
  • Completion of the NC Child Welfare Education Collaborative (CWEC) traineeship can be substituted for 1 year of experience
  • Valid Driver's License and "safe" driving record
  • Equivalent education and experience are accepted

Qualifications

  • Bilingual and have both written and verbal Spanish skills highly preferred
  • Child Welfare experience as Child Protective Services Assessor
  • Experience with a diverse population
  • Experience with visiting homes in communities
  • Experience in testifying in court

Skills

  • Excellent written and verbal communication skills
  • Strong critical thinking and analytical judgment
  • Ability to independently make sound decisions and recognize when supervisory guidance is required
  • Strong presence during crises and emotionally charged situations
  • Comfort navigating conflict, difficult conversations, and complex family dynamics

Benefits

Comprehensive training, coaching, and clinical supervision
Opportunities for internal mobility and career development
Competitive benefits and retirement
A team culture rooted in communication, shared responsibility, and service to families

Pay

Commensurate with Experience

Schedule

Mon-Fri 8:30 am - 5:15 pm

Who Thrives in This Role

  • Driven by purpose
  • Capable under pressure
  • Committed to supporting children and families with integrity

Work Schedule Expectations

  • Standard business hours
  • Occasional evening or weekend home visits
  • Court hearings and professional meetings
  • Rotational or case-driven on-call responsibilities

What Makes Wake Great

  • Ranked high among the best places to live and work in America
  • Home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes
  • Estimated population of over 1.2 million residents
  • Entertainment, recreation, and art and culture abound
  • Consistently regarded as a fiscally responsible and well-managed government
  • Over 5,100 full-time employees
  • Ranked #2 on the Healthiest Employers list for 2024
  • #5 on US News & World Report’s list of Best Places to Live
  • #1 on the Milken Institute’s 2025 list of Best-Performing Cities

Equal Opportunity Statement

Welcome those who are ready to contribute their expertise to meaningful, community-centered work. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment.

Emergency Service Worker Statement

This position is designated as an Emergency Service Worker and may be required to report to work during emergencies or county-wide events that impact child safety.

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