Child & Family Case Aide (HHS)

About the role

This position supports Child Protective Service (CPS) social workers with day-to-day case management tasks to help maintain child safety. The role involves supervising and observing parent/child interactions during safety plans, intervening as necessary, and documenting observations.

Responsibilities

• Provide safety service checks and in-home observation of children while with their family.
• Provide drug screens on targeted support safety services or ongoing services.
• Transport consumers with children in out-of-home care.
• Aid families in resolving identified safety concerns.
• Manage present danger threats during all scheduled interactions and report immediately.
• Attend family team meetings and staffings.
• Document concerns and strengths in case notes for each consumer in eWisacwis.
• Participate in relevant trainings.
• Commit to county safety and risk management efforts.

Requirements

• Associate’s degree in Human Services field or current enrollment in an accredited university program with a social work major or related field.
• Zero to six months of prior relevant experience.
• Bilingual in Spanish preferred.
• Knowledge of Trauma Informed Care principles.

Qualifications

• Valid driver's license.
• Proof of minimum liability auto insurance coverage.
• Ability to provide a reliable personal vehicle for business travel.
• Responds to requests and initiates contacts to exchange confidential and technical information internally.
• Makes decisions within general procedures and protocols.
• Responds to requests and initiates contacts to exchange confidential and technical information internally.
• Uses telephone, personal computer/printer, calculator, fax machine, and copy machine.
• Works in a variety of settings including homes, offices, and community locations.
• Meets with clients, families, and other professionals.
• Communicates with coworkers, supervisors, and clients using telephone, email, and face-to-face interactions.
• Interacts with the public in a professional manner.
• Documents observations and interactions in case notes.

Skills

• Strong communication skills.
• Ability to manage multiple tasks simultaneously.
• Proficiency in trauma-informed care practices.
• Effective problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.

Benefits

Walworth County offers a comprehensive benefits package including health, dental, life, vision, short-term and long-term disability insurance, and a retirement plan. Additional benefits include an educational assistance program, deferred compensation, and tax-sheltered accounts.

Pay

The position pays $X per hour, with details on schedule, shift, and pay period provided in the job description.

Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m., with some nights and weekends required.