Child and Family Services Specialist Supervisor-Columbus

Hiring Agency: Health & Human Services - Agency 25
Location: Columbus, NE

About the role

The Nebraska Department of Health & Human Services (DHHS) contributes to the lives and health of Nebraskans every day. Our mission, “Helping people live better lives,” provides the motivation to make a difference. We recognize that our teammates bring tremendous value to the State of Nebraska and that their vital work helps fulfill our mission. We support our staff by offering fantastic benefits, training and development opportunities for personal and professional growth, and a positive, team-oriented atmosphere.

We are looking for a Child and Family Services Specialist Supervisor with excellent communication, organization, and leadership skills. In this role, you will be an integral part of our Child and Family Services Division, overseeing and supervising a team of Child and Family Services Specialists.

Responsibilities

• Direct the operations of a unit of Child and Family Services Specialist workers to ensure the application of administrative and/or program policies.
• Plan work activities, facilitate and resolve problems in the delivery of casework services through advice and consultation, and ensure all records are compliant.
• Plan, assign, direct, and evaluate the work of staff members, including recommending personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules, and assignments to ensure efficient and effective accomplishment of work.
• Train staff in the policies and procedures of social protective service casework.
• Oversee Ongoing and Initial Assessment workers.
• Coordinate case conferences for case assessment, consideration of case problems, case planning, and/or determination of legal requirements prior to disposition and assignment to staff.
• Confer with social work professionals in other organizations, court and law enforcement staff, and interested individuals in the community to promote and develop community resources and awareness of social welfare problems.
• Consult with other agency staff members and supervisors on determining the allocation of staff members and other resources to ensure coordination of agency actions and decisions and to achieve the goals and objectives of agency programs and services.
• Plan and provide social/protective casework services to customers to handle individual complex and difficult cases and to ensure the needs of the customers are met.

Requirements

• Bachelor’s degree in social work, psychology, sociology, counseling, human development, mental health care, education, criminal justice, or other closely related area.
• Experience performing case management responsibilities in protective services, alcohol/drug abuse, juvenile justice probation, counseling, or social services delivery.
• Experience leading, coordinating, directing, monitoring, and/or supervising others.
• Valid driver's license and the ability to provide independent authorized transportation.
• Travel for face-to-face visits with children, families, service providers, and other work-related appointments may be required dependent upon caseload location. Utilization of a state vehicle may be provided dependent upon office location.

Preferred Qualifications

• 2 years’ experience as a Child and Family Services Specialist, preferably within the last 1-2 years.
• Experience mentoring, coaching, or leading a team.
• Supervisory experience.

Skills

• Knowledge of the principles and techniques of supervision; the principles and practices of direct case management including assessment, analyzing critical information, plan development, and implementation; the importance of families/individuals having normal life experiences.
• Skill in interviewing customers to collect and elicit essential information and assess customer needs and progress; openly and honestly discussing concerns with others in a non-judgmental way; using a keyboard.
• Ability to plan, assign, direct, and evaluate the work of subordinate staff.

Pay

$32.531 per hour

Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities to help you get the most out of your career and life. Benefit eligibility may vary by position, agency, and employment status.