Child and Family Advocate

About the role

The Guidance Center is a leading organization dedicated to helping children, adults, and families improve their lives through various programs. We offer more than 14,200 services annually across 25 programs.

Responsibilities

• Provide direct services to children and families at the Kids-TALK Children’s Advocacy Center.
• Ensure all aspects of the Kids-TALK program align with the mission and comply with reporting agencies.
• Maintain timely handling of referrals and accurate submission of required data.
• Work regular hours Monday through Friday from 8:30 a.m. to 5:00 p.m., with occasional evening and weekend work as needed.

Requirements

• Bachelor’s degree in a human services-related field.
• One year of experience working with abused/neglected children and their families, with priority given to candidates with additional experience.
• A working knowledge of child maltreatment, trauma, and child development.
• Knowledge of the criminal justice system, CPS/Foster Care Services, and/or the courts.
• The ability to engage children 17 and under and their families from diverse backgrounds.
• Training and experience in working with multidisciplinary teams.
• Excellent interpersonal communication skills, strong commitment to customer service, ability to work cooperatively with diverse professionals, and a network of resources.
• Valid driver’s license and favorable driving record.
• A nonjudgmental approach, cultural competency, and sensitivity to the unique needs and diverse experiences of children and their families.
• The ability to develop collaborative relationships, assess and intervene within complex family and community systems, and be flexible, patient, and creative.
• The ability to handle crisis situations, be computer proficient, and travel frequently between Kids-TALK Children's Advocacy Center sites.

Benefits

We offer a comprehensive benefit package including:

• Affordable medical plans, employer-paid dental, vision, and long-term disability.
• A 401(K) with employer contribution.
• Flexible spending accounts for medical and dependent care.
• Paid time off.
• 11 paid holidays.

Pay

The salary for this position varies based on transferable work experience and qualifications. Salary grade 105 ranges from $23.82 to $50.00 per hour.

Schedule

Regular working hours are Monday through Friday from 8:30 a.m. to 5:00 p.m., with occasional evening and weekend work as needed.