Chief Technology Officer

About the Role

Foodsmart is seeking a hands-on Chief Technology Officer (CTO) to lead our engineering organization during a high-growth phase. This role is crucial in driving technology to enhance commercial results, member experience, and clinical impact. The CTO will work closely with the Chief Product Officer to build and ship high-quality products, leveraging a pod-based operating model and a strong foundational data layer. The ideal candidate will have a passion for using AI to create new service offerings and transform the business, while also ensuring the platform remains secure and compliant with healthcare standards.

Responsibilities

• First 12 Months — Outcomes:
  • Establish a hands-on leadership style, staying close to the product day-to-day to ensure quality and urgency.
  • Deliver a significant improvement in product and interface quality, eliminating recurring defects.
  • Build a strong partnership with the CPO and broader business, operating as a unified product-and-engineering leadership unit.
  • Implement lightweight cadences for visibility and accountability, such as weekly shipped-work demos and engineering metrics.
  • Assess, develop, and retain a high-caliber engineering, data, IT, and security team, managing infrastructure costs.
  • Develop a long-range domestic and offshore staffing strategy to balance capability, cost, and speed.
  • Integrate AI into the development process and member/partner experience, ensuring pragmatic and valuable applications.
  • Maintain platform security and compliance with HIPAA, SOC 2, and other healthcare standards.
• Ongoing Scope:
  • Full ownership of Engineering, Data, IT, and Security across US and India-based teams.
  • Align technical vision with business strategy and commercial outcomes.
  • Ensure the health, standards, and cost efficiency of the software development organization.
  • Maintain reliability, performance, and scalability of the web and mobile platform.

Qualifications

• Must-Haves:
  • Mission-driven, with a genuine passion for solving foodcare access and behavior change challenges.
  • Hands-on builder with a strong bias for action and a track record of shipping high-quality consumer or consumer-grade products.
  • Accountable owner who drives decisions and holds themselves and their team to high standards.
  • Genuine product partner, energized by collaborating with business leaders.
  • Business-minded, prioritizing work that drives impact and speaking in terms of outcomes.
  • Talent magnet, capable of attracting, assessing, and retaining excellent technical talent.
  • Excellent communicator, able to translate between technical and business audiences.
  • Fluent and pragmatic on AI, with early-adopter instincts and judgment for applying AI effectively.
• Strongly Preferred:
  • Healthcare or digital health experience, with familiarity with HIPAA and SOC 2 compliance.
  • Experience scaling engineering in a growth-stage, PE- or VC-backed company.
  • Experience leading distributed engineering organizations across US and offshore teams.
  • Experience with two-sided marketplace or multi-stakeholder platforms.
  • Self-aware, feedback-seeking growth mindset with a kind, collaborative style.

Experience

Typically 15+ years of relevant industry experience, including direct responsibility for setting org structure and technical vision across multiple products. A demonstrated pattern of staying close to the work, shipping quality products, and driving commercial outcomes in partnership with product is essential.

How We Work

Our culture is defined by three commitments: putting the customer first, making it happen with innovation and high standards, and operating as one team. We offer a remote-first culture, unlimited PTO, comprehensive healthcare, financial wellness benefits, and access to personalized nutrition through our network of Registered Dietitians.

Foodsmart is an equal opportunity employer committed to fostering an inclusive environment. Compensation is determined by role, level, and geography, with individual offers tailored to work location, expertise, and background.