CHIEF TECHNOLOGY OFFICER
About the role
The City of Gastonia seeks a Chief Technology Officer (CTO) to lead the city's technology efforts. This role involves overseeing technology infrastructure, managing projects, assisting with departmental administration, and providing strategic guidance.
Responsibilities
Oversee the development, implementation, integration, and support of technology infrastructure for the City of Gastonia and all departments.
Directly manage information systems projects, operations, and appointed staff.
Assist the CIO with the development of strategic plans, policies, procedures, and processes.
Serve as project manager for technology projects, ensuring the planning, procurement, execution, and completion of projects while monitoring appointed project staff, assigned resources, and budget.
Aid in the development and training of appointed staff in areas such as technical skills development, customer service, and other organizational needs.
Assist the CIO with general departmental administration, including the development of the annual budget, facilitating the drafting and processing of RFPs and bids, reviewing and negotiating contracts as needed, and other financial processes as required.
Aid in the preparation, development, and maintenance of security and disaster recovery policies, plans, and procedures.
Assist the CIO with department personnel administration including the recruitment, hiring, and retention of employees, conducting personnel evaluations, employee professional development, and other personnel actions as needed.
Assist the CIO with the preparation, development, and maintenance of security and disaster recovery policies, plans, and procedures.
When the CIO is unavailable, serve as the point of contact for the highest level of escalation for technology services issues for City Management and the Council.
Requirements
Demonstrated experience in technology leadership with considerable independent judgment and initiative that produced a visible progression in responsibility.
Comprehensive knowledge of current technology, trends, and developments in the areas of enterprise application systems and technology infrastructure including data center management and storage systems, communication systems, local and wide area networking, end-user technology, and cybersecurity solutions.
Direct experience with change management, project management, and SDLC processes (e.g. ITIL).
Comprehensive knowledge of information technology systems design, procurement, installation, maintenance, and support.
A track record of successfully managing moderate to large projects and delivering outstanding customer service.
Planning, organizing, and accomplishing the City of Gastonia’s objectives while displaying sound business judgment and decision-making.
Exemplary communication skills, both verbal and written, with the ability to tailor communications to varying audiences.
The ability to coordinate effectively with and maintain effective working relationships with user department personnel, department heads, City officials, external government agencies, and the public is essential to the position.
Direct experience with policy development for information security and disaster recovery is required.
Qualifications
Any combination of education and experience equivalent to graduation from an accredited college or university with a Bachelor’s degree in information technology, or considerable experience in information systems management with a substantial supervisory/management role.
Formal project management training is a plus.
Formal training/certification for information security is a plus.
Skills
Knowledge of current technology, trends, and developments in the areas of enterprise application systems and technology infrastructure including data center management and storage systems, communication systems, local and wide area networking, end-user technology, and cybersecurity solutions.
Direct experience with change management, project management, and SDLC processes (e.g. ITIL).
Comprehensive knowledge of information technology systems design, procurement, installation, maintenance, and support.
A track record of successfully managing moderate to large projects and delivering outstanding customer service.
Planning, organizing, and accomplishing the City of Gastonia’s objectives while displaying sound business judgment and decision-making.
Exemplary communication skills, both verbal and written, with the ability to tailor communications to varying audiences.
The ability to coordinate effectively with and maintain effective working relationships with user department personnel, department heads, City officials, external government agencies, and the public is essential to the position.
Direct experience with policy development for information security and disaster recovery is required.
Benefits
High Deductible Health Plan with HSA Dental Vision Life Supplemental Insurance Plans
Pension (Local Government Employees' Retirement System)
401(k)
457
Short-term/Long-term Disability
Dependent Care Plan
Employee Assistance Program
On-Site Health Clinic
Employee Educational Assistance Program
Sick Leave (12 days per year)
Initial Employment Vacation: Starting at 12 days per year
Holidays (11 days per year)
Personal Day (1 day per year)
Pay
Compensation details are not specified in the job posting.
Schedule
Schedule details are not specified in the job posting.