Chief Program Officer

Status: Full-Time

Salary: $157,000

About the Role

The Chief Program Officer (CPO) is a member of the Executive Leadership Team and provides strategic leadership and oversight for YAP's program strategy, planning, execution, and performance. The CPO is accountable for service excellence, program outcomes, and the effective delivery of services across the organization. The CPO collaborates with funding sources, community partners, stakeholders, and other constituents to strengthen YAP's reputation and advance its mission. The incumbent monitors emerging trends and best practices in the youth, family, adult, and nonprofit service sectors to drive innovation and organizational effectiveness.

Responsibilities

• Leading program talent strategy and ensuring excellence in program development and service delivery
• Directly supervising Executive Vice Presidents across YAP
• Supporting organizational growth, expansion, and long-term success
• Collaborating with funding sources, community partners, stakeholders, and other constituents to strengthen YAP's reputation and advance its mission
• Making strategic decisions to improve program outcomes and organizational effectiveness
• Developing and implementing strategies to enhance service delivery and customer satisfaction
• Advocating for YAP's mission, vision, and values with government agencies, payors, funders, and other external stakeholders
• Ensuring compliance with federal, state, and local regulations related to the provision of services
• Overseeing the development and implementation of policies and procedures to ensure the highest level of service delivery
• Monitoring emerging trends and best practices in the youth, family, adult, and nonprofit service sectors to drive innovation and organizational effectiveness

Qualifications/Requirements

• Bachelor's degree from an accredited college or university in a relevant field required; Master's degree preferred
• Demonstrated expertise and deep understanding of the youth and family services sector, with a genuine commitment to YAP's mission, vision, and values
• Minimum of ten (10) years of progressively responsible leadership experience within the human services sector, including senior-level operational and program management roles
• Prior experience serving as a Senior Director, Vice President, or equivalent executive leader is required
• Demonstrated senior-level expertise in program leadership, including program assessment, design, development, implementation, evaluation, and performance measurement
• Highly developed skills in advocacy, negotiation, collaboration, and the cultivation of strategic relationships with government agencies, payors, funders, and other external stakeholders, resulting in positive organizational and revenue outcomes
• Proven leadership experience in strategic growth, stakeholder engagement, quality improvement, brand/reputation management, and customer- or client-focused service delivery
• Demonstrated experience in developing community-based alternatives to incarceration or out of home placement for young people and knowledge of the juvenile justice, child welfare system
• Knowledge of evidence-based models and youth mentoring a plus
• Highly Proficient using Microsoft Office Suite and database systems
• Experience knowledge using an Electronic Health Record (EHR) system is strongly preferred
• Ability and willingness to travel frequently including occasional overnight and multi-day travel

Benefits

• Medical/Prescription
• Dental
• Vision
• Short-Term Disability
• Long-Term Disability
• Unum Supplemental Insurance
• Employee Assistance Program
• Pet Insurance
• Paid Time Off
• Holiday Pay
• 403(b) Retirement Savings Plan
• Weekly Pay
• Direct Deposit

Why Choose Youth Advocate Programs, Inc?

Youth Advocate Programs (YAP) is a nationally recognized nonprofit organization dedicated to partnering with youth, adults, and families to overcome challenges and achieve their full potential. For more than 50 years, YAP has provided community-based alternatives that promote safety, well-being, and opportunity while keeping individuals connected to their families and communities. Through innovative programs and a commitment to equity, inclusion, and individualized support, YAP empowers people to build stronger futures and create lasting positive change.

Equal Opportunity Employer