Chief Product & Technology Officer
Location: Global / Remote
Reports to: Chief Executive Officer
About the role
The Chief Product & Technology Officer (CPTO) is a strategic and operational executive responsible for defining and delivering Safeguard Global’s end-to-end product and technology vision. This role unifies Product Management, Software Engineering, and IT under a single leadership structure to accelerate innovation, strengthen platform scalability, and enhance customer and employee experience. As a key member of the Executive Leadership Team, the CPTO will partner closely with the CEO and peers to drive business growth, product differentiation, and operational excellence across a globally distributed workforce. The role is instrumental in advancing Safeguard Global’s position as a market leader in global workforce enablement through modern, scalable, and secure technology solutions.
Responsibilities
- Product Strategy & Innovation
- Define and execute a multi-year product strategy and roadmap aligned to company growth objectives and market opportunities.
- Lead development of differentiated, scalable solutions across global payroll, EOR, workforce management, and HR services.
- Drive customer-centric product design, leveraging data, insights, and client feedback to prioritize investments.
- Establish clear product governance, lifecycle management, and commercialization strategies.
- Partner with Sales, Marketing, and Customer Success to ensure strong product-market fit and competitive positioning.
- Software Engineering & Platform Development
- Lead global engineering teams to deliver high-quality, secure, and scalable software platforms.
- Drive adoption of modern architecture (e.g., cloud-native, API-first, microservices) to support global scale and integrations.
- Establish best practices in Agile/DevOps, CI/CD, and engineering excellence.
- Ensure reliability, performance, and uptime of core platforms supporting 56+ countries.
- Oversee technical due diligence and integration for potential partnerships, acquisitions, and ecosystem expansion.
- IT & Enterprise Technology
- Oversee internal IT strategy, ensuring systems enable productivity, scalability, and a seamless employee experience.
- Lead enterprise systems including HRIS, finance platforms, and collaboration tools.
- Ensure strong cybersecurity, data privacy, and compliance posture across all geographies.
- Drive operational efficiency through technology automation and infrastructure optimization.
- Data, Analytics & AI Enablement
- Define a data strategy to enhance decision-making, product capabilities, and client insights.
- Advance use of AI/automation within products and internal operations.
- Establish data governance frameworks ensuring accuracy, compliance, and accessibility.
- Transformation & Operational Excellence
- Lead cross-functional transformation initiatives to modernize legacy systems and processes.
- Build scalable operating models for product and engineering aligned to company growth.
- Drive cost discipline and ROI-focused investment decisions across technology spend.
- Leadership & Talent Development
- Build, lead, and inspire high-performing global teams across Product, Engineering, and IT.
- Develop succession plans and leadership bench strength.
- Foster a culture of innovation, accountability, inclusion, and continuous improvement.
- Executive & Board Engagement
- Serve as a strategic advisor to the CEO and Board on technology trends, risks, and investment priorities.
- Present product and technology strategy, roadmaps, and performance metrics at Board level.
- Act as an external thought leader representing Safeguard Global with clients, partners, and industry forums.
Requirements
- 15+ years of progressive leadership experience across Engineering and Product management, including executive-level roles.
- Proven track record leading end-to-end SaaS/platform organizations at global scale.
- Experience overseeing both customer-facing products and internal IT functions.
- Strong understanding of global workforce, HR tech, payroll, or adjacent enterprise software ecosystems.
- Demonstrated success driving digital transformation and platform modernization.
- Experience managing distributed, multi-region teams and complex regulatory environments.
Preferred Qualifications
- Experience in EOR, global payroll, or workforce management solutions.
- Background in integrating acquisitions or scaling through high-growth phases.
- Familiarity with compliance requirements across EU, APAC, and Americas.
About Safeguard Global
Safeguard Global is a global company that helps 1,500+ companies hire, manage, and pay employees in 170+ countries. We embrace a diverse, international environment where you can grow your network, collaborate across the world, and tap into local expertise.
Benefits
- Autonomy & Flexibility (Work in Any Way): Remote-first with flexibility to integrate personal activities into your schedule while maintaining high work standards.
- Bonding Leave: Paid leave to bond with your new family member.
- 2 Charitable Days: Contribute to causes you believe in.
- Reward & Recognition Program: Be rewarded for your success and championing company values.
- Corporate Bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
- Coworking Space: Access to flexible workspace options based on location.
- International Environment: Collaborate with teams across the Americas, Europe, and Asia.
- Culture: A nurturing environment where your ideas are heard and contributions recognized.
- Learning: Access to two learning platforms for continuous growth at your own pace.