Chief of Staff, CRO
Swooped · United States · 3 days ago
RemoteRemoteManagementFull-time
About the OpportunityThe company is the intelligent orchestration platform for DevSecOps. It enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust the organization to ship better, more secure software faster. The same principles built into its products are reflected in how the team works: embracing AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. This is where careers accelerate, innovation flourishes, and every voice is valued. A high-performance culture is driven by its values and continuous knowledge exchange, enabling team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future as the organization builds technology that transforms how the world develops software. An overview of this roleJoin the organization at a pivotal moment as it scales its revenue operations globally. As Chief of Staff to the CRO, you'll serve as a strategic partner and force multiplier to the revenue leadership team, driving operational excellence and orchestrating high-impact initiatives. As part of the Office of the CRO, you'll also manage the Communications lead and CRO Initiatives Program Manager, giving you direct ownership over how the CRO's key initiatives get built and run. This highly visible role offers a unique opportunity to shape strategy at the executive level while developing your path to senior leadership. You'll work at the intersection of strategy, operations, and execution, translating vision into action while maintaining the organizational agility needed in a high-growth environment. What you'll doThe responsibilities encompass direct assignments driven by the CRO as well as autonomous leadership efforts informed by the feedback and key priorities of the CRO leadership team. This role will help enable communication, collaboration, strategy execution, and special projects across the CRO organization. Serve as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organizational prioritiesDrive leadership operations, including weekly executive staff meetings, QBRs, and strategic planning cycles with insights that inform decision-makingLead the CRO team's goal-setting and tracking across the global revenue organizationEffectively triage escalations and drive cross-functional resolution of complex business blockers and time-sensitive customer issuesServe as CRO proxy in reviewing account plans, preparing briefing materials, and managing key customer and partner meetings with clear agendas and follow-upsEnsure timely follow-up on critical customer and partner interactions to drive business outcomesServe as CRO Board Liaison, prepare board materials, investor updates, and collaborate on executive presentations and organizational announcementsMaintain strategic partnerships with CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams to drive cross-functional alignmentDevelop and maintain strong relationships with executives and senior leaders to achieve project objectives and deliverablesIdentify delegation opportunities and optimize the CRO's time allocation to ensure focus on the highest-value strategic activities What you'll bring8-12 years of progressive experience in strategic roles such as chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership at high-growth technology companies. You combine strategic thinking with exceptional execution skills and thrive in fast-paced, ambiguous environments.Proven track record leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organizationsExecutive presence and confidence in managing conversations with Board members, C-Suite, and senior leaders across the organizationStrong analytics and reporting capabilities with experience translating data into actionable insights that drive business decisionsAdvanced proficiency in CRM systems (Salesforce), business intelligence tools, and presentation softwareDemonstrated success in building scalable processes and operating systems that improve organizational efficiencyExceptional organizational and time management skills with the ability to shift priorities quickly while maintaining control across multiple projectsCollaborative mindset with strong emotional intelligence and ability to work effectively across all organizational levels and functionsDetail-oriented and results-driven with strong initiative, self-motivation, and a bias toward actionExceptional written communication, comfort documenting in public, and experience operating in an async environmentBachelor's degree in Business Administration, Finance, or related field (or equivalent work experience)Ability to travel as needed to support the CRO About the TeamThe Revenue Team builds and scales the go-to-market capabilities that power global growth and customer success. Acting as strategic partners to customers and internal stakeholders, the team aligns revenue solutions with company objectives to acquire, expand, and retain world-class customers. The Revenue Team spans multiple functions working in coordination: Sales teams drive new business and expansion across territories and segments; Customer Success ensures adoption and value realization; Sales Strategy & Analytics provides insights and enablement; Field Operations optimizes processes and systems; and Partner teams extend market reach through channel and alliance relationships. As a fully distributed, async-first team, the Revenue Team serves as the growth engine of the company, provides data-driven insights on pipeline and forecast, and champions initiatives that strengthen market execution while modeling the collaboration practices that enable the organization's remote culture to thrive at scale. How the Organization Supports Full-Time EmployeesBenefits to support your health, finances, and well-beingFlexible Paid Time OffTeam Member Resource GroupsEquity Compensation & Employee Stock Purchase PlanGrowth and Development FundParental Leave Please note that the organization welcomes interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow the recruiters to assess your application. Country Hiring Guidelines: The organization hires new team members in countries around the world. All of its roles are remote, however some roles may carry specific location-based eligibility requirements. The Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review the Recruitment Privacy Policy. Your privacy is important. The organization is proud to be an equal opportunity workplace and is an affirmative action employer. Its policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. The organization will not tolerate discrimination or harassment based on any of these characteristics. The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.