Chief of Staff

Responsibilities

• Advises management on matters concerning issues, operations or plans impacting the department.
• Establishes and recommends organizational policy.
• Advise department senior management on matters concerning multiple divisions and campus/health system wide stakeholders to facilitate the development and implementation of long-term strategic decisions.
• Participates with Department of Surgery leadership team in short and long-term strategic planning with department and campus and health system-wide impact.
• Provides organization-wide influence on the identification and framing of systemic issues, and the formulation and advancement of approaches to address them.
• Drives and advises Chair and Associate Chair for Administration and Finance on strategic change issues and plans.
• Makes recommendations for staff organizational structure to meet the ongoing needs of the department and its divisions.
• Handles highly complex and critical projects and leads projects of significance requiring facilitation and collaboration with representation across department and organizational functions.
• Prepares presentations and reports to communicate department strategic plans and implementation tactics.
• Serves as a central hub for communication between the executive team and key stakeholders.
• Supports senior managers with controversial situations, negotiations, or influencing and persuading others.
• Manages and has accountability for all functional, operational and budget operations for the Department of Surgery Chair’s Office and East Bay Program.
• Manages the department’s consolidated education budget, including oversight of UCSF Health’s GME funds flow.
• Manages the department’s administrative and research space, including developing strategies and policies around space allocation in the department.
• Oversight of the department’s East Bay Program at Highland Hospital and Alameda County, including oversight of the budget and contract negotiations.
• Oversight of the credentialing, risk management and medical staff privileging processes for the department’s clinical faculty at UCSF and outside affiliate hospitals.
• Selects, develops, and evaluates personnel to ensure the effective and efficient operation of the function.
• Manages and oversees direct reports.
• Provides mentorship, guidance, and professional development opportunities to staff under supervision.
• Sets performance goals, conducts regular evaluations, and addresses performance concerns when needed.
• Fosters a collaborative and inclusive environment within supervised teams, ensuring alignment with organizational values and objectives.

Qualifications

• Bachelor's degree in a related field and/or equivalent combination of experience and training.
• Thorough knowledge of the organizational environment of academic health systems, higher education institutions, and large research universities to understand client priorities, issues, motivations, and constraints.
• Broad knowledge of organizational processes, protocols, and procedures.
• Proven leadership skills to establish departmental goals and motivate and influence others to achieve them.
• Demonstrated consulting, relationship-building, and strategic thinking skills.
• Demonstrated ability to establish mission and goals at the organizational level and lead direct reports in developing aligned objectives.
• Experience managing and overseeing direct reports.
• Ability to set performance goals, conduct regular evaluations, and address performance concerns when needed.
• Ability to foster a collaborative and inclusive environment within supervised teams, ensuring alignment with organizational values and objectives.