Chief of Staff

About the role

This is a high-ownership, high-pace operator role.

Responsibilities

• Automate all the things — we are aggressive users of n8n, virtual assistants, GPT (and all other AI tools) to automate all processes and things.
• Help with all things operational (e.g. onboarding new team members, bookkeeping, office logistics).
• Help run recruiting efforts — sourcing, automating, working with 3rd-party recruiters
• Build and manage lightweight financial models to help inform budgets.
• Partner with leadership on cross-functional projects to get them across the finish line.
• Take ambiguous problems and turn them into clear experiments, plans, and processes.
• Own internal ops — from improving team workflows to managing our office and vendors.
• Jump in wherever the company needs help — ordering snacks, coordinating legal documents, or getting a launch over the line.

Requirements

• 1+ years into your career — likely from another startup.
• Likes to jump around, you should want to automate yourself out of a job so you can move onto the next big problem/opportunity at Replo
• Comfortable with light Python/scripting work (with or without GPT) to get stuff done
• Comfortable building and working in spreadsheets and financial models — growth forecasting, headcount modeling, revenue projection, etc.
• Fast learner who thrives on feedback and moving quickly.
• Strong communicator across Slack, async docs, and live conversations.
• Organized and able to prioritize competing projects.
• Resourceful — you can figure things out yourself, but also know when to ask meaningful questions.
• Techically fluent and able to communicate cross-functionally, especially with those in technical roles.
• Experienced in conducting candidate interviews.
• Excited about coming into the SF office 5 days/week.
• Have a technical or quantitative background (STEM, economics, etc)
• Have helped cross-functionally support or run operations in a fast-moving company.

Qualifications

• Revamping outbound recruiting process for engineering candidates.
• Modeling and forecasting headcount needs for hiring.
• Working with sales to engage leads on new offers and deals.
• Structuring product feedback from GTM calls and initiatives for the R&D team to act on.
• Organizing and hosting team offsites.
• Order Costco snacks!
• Working with the success team on customer operations.

Benefits

The web continues to be the most profitable customer acquisition channel for selling goods and services.

To date, we’ve raised over $8.2M from Figma, YCombinator, Vercel, General Catalyst, Infinity Ventures, MAGIC Fund, Base Case Capital. We grew from 5 to over 3000+ customers in less than 18 months.

We're headquartered near Union Square in San Francisco.