Chief of Staff

About the role

You will be the CEO's force multiplier, taking on strategic projects and running them end-to-end. This includes growth initiatives, fundraising, hiring, and expansion. You will also work directly with customers to ensure their success, build the operational infrastructure for our next 1000 customers, propose and specify improvements to our product, handle special projects, and do whatever it takes to help us achieve a 10x revenue increase over the next 3 months.

Responsibilities

• Take on strategic projects and run them end-to-end (growth, fundraising, hiring, expansion)
• Work directly with customers to make them successful (onboarding, activation, support)
• Build the operational infrastructure (processes, automations, tools) for our next 1000 customers
• Have a great understanding of our product, and constantly propose and specify improvements
• Take on special projects (growth, events, recruiting) that are strategically important
• Do whatever it takes to help us 10x revenue over the next 3 months

Requirements

• 1-4 years of experience in a fast-paced operations environment (startups, consulting, banking, etc)
• A proven track record of building things, launching game-changing projects, and having impact on tight timelines
• An organized mindset and ability to transform messy problems into plans
• A strong communicator who understands and likes others, able to navigate tricky, high-conflict situations with tact
• A creative and proactive approach to accelerating work and improving performance
• A low ego, willing to jump on bugs, handle late-night support tickets, and solve the problems you face
• A background in a high-intensity environment (consulting, banking, startup, sport, military)
• Prior experience at an early-stage startup
• Experience using AI to enhance productivity while maintaining high standards

Qualifications

• Background in a high-intensity environment (consulting, banking, startup, sport, military)
• Prior experience at an early-stage startup
• Experience using AI to 10x your output while maintaining high standards

Skills

• Strategic thinking and project management
• Customer relationship management
• Operational infrastructure development
• Product improvement and innovation
• Special project execution
• Highly effective communication and interpersonal skills
• Proactive problem-solving and creativity
• Ability to work under pressure and meet tight deadlines

Benefits

• Opportunity to work with the newest AI models before they're publicly released
• Collaborate with a talented and hardworking team in a prime office location in San Francisco
• All meals (breakfast, lunch, dinner) and gym/transport covered while working