Jobs · Administrative · California

Chief of Staff

Cozmo AI (YC W22) · California, United States · 1 mo ago
Administrative$100k–$200k/yrFull-time

About Cozmo

The US P&C industry pays $650 billion in claims a year and loses $120 billion to fraud. Most of that fraud happens at the property in the first hours after a loss, while a contractor is on site and before the carrier knows a claim exists.

Cozmo's AI lives on the contractor's phone. When a homeowner calls after a loss, Cozmo handles the intake, logs the job and dispatches the team. When the crew photographs the damage on site, the AI generates a line-item repair estimate from the photos and files the claim directly with the carrier, all within hours. The carrier receives a complete, timestamped, AI-verified record before an adjuster is scheduled and before fraud has been embedded in the estimate. That record has never existed in this industry.

The $46 billion TPA market is currently attacked one way: from the carrier down. Companies ask for a book of claims to manage, build adjuster networks and grind through licensing. Cozmo builds in the opposite direction. We start at the contractor. By the time we enter a carrier conversation, we already hold the verified loss record for every claim in our network. The TPA's core function has been performed in real time by AI, before the carrier opened a file.

We're backed by Y Combinator, with 1 million+ calls in production, Allianz as an early insurance partner, additional insurers live in multiple markets, and two of the top five US restoration franchises onboarding now. Five years from now, every pricing model in P&C runs on data from the contractor's phone. Cozmo is the only company building that dataset at the source.

What you'll actually do

  • Runs point on a Series A data room while the founders are in customer meetings
  • Sits in on a pipeline call and turns it into a follow-up sequence the next morning
  • Built the financial model because the CFO function does not exist yet
  • Drafts board updates and customer-facing one-pagers
  • Cleans up CRM hygiene because no one else will
  • Runs the hiring funnel for three open roles at once
  • Flying to Orlando for a trade show on 24 hours' notice
  • Tells a founder when something they want to do is the wrong call

Your first 30 days

  • Takes full ownership of our weekly investor updates
  • Reorganizes our sales CRM for the Series A push
  • Founders stop drafting investor mails
  • Pipeline is clean enough that we can pull a credible MRR walk and ARR forecast on demand
  • Every active deal has a clear next step and owner

Who you are

  • Built with AI agents. You've worked hands-on with LLM-based agents, whether that's Claude, OpenAI function calling, LangGraph or your own orchestration code. You can hold your own in a technical conversation with our engineers and you understand where the agent stack ends and the product begins.
  • Sharp on numbers. You can build a financial model from scratch and pressure-test someone else's. You're comfortable in a CRM and in a cap table.
  • Strong writer. You'll be drafting investor updates, customer emails and internal memos every week.
  • Operating instincts. You spot what's broken and fix it before being asked.
  • Comfortable with a sales motion. You can run discovery, follow up and keep deals moving even if you're not the closer.

Experience

  • Experience working in consulting firms, or fast paced startups is a plus

What we offer

  • Direct exposure to the two founders and every customer, investor and product decision
  • Cash compensation that's market for your geography, meaningful equity and a front-row seat to the Series A and what we build after

Similar jobs

Service team member

Michaels StoresRedondo Beach, CA· 2 wk ago
Business Development$16.9–$19.7/hrapply on careers.michaels.com

service team member

Michaels StoresPalmdale, CA· 3 mo ago
Business Development$17.25–$20.3/hrapply on careers.michaels.com

Service Team Member

Michaels StoresFort Lauderdale, FL· 2 wk ago
Business Developmentapply on careers.michaels.com

Service Team Member

Michaels StoresColumbus, GA· 2 mo ago
Business Developmentapply on careers.michaels.com

Service Team Member

Michaels StoresDelray Beach, FL· 2 mo ago
Business Developmentapply on careers.michaels.com