Chief of Staff, Architecture & Engineering Excellence

Responsibilities

• Partner with the Heads of Engineering and Technology to develop and refine the digital strategy, ensuring alignment with broader organizational goals.
• Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans.
• Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies.
• Lead quarterly planning cycles and facilitate strategy review sessions.
• Own the digital portfolio, tracking investments, priorities, and resource allocation.
• Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums.
• Identify process inefficiencies and implement solutions that scale.
• Build dashboards and reporting mechanisms to provide visibility into team performance.
• Manage cross-functional dependencies and resolve bottlenecks.
• Establish governance frameworks for digital initiatives.
• Serve as trusted advisor and thought partner to the Heads of Engineering and Technology.
• Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements.
• Facilitate reflection and learning, helping to identify blind spots and growth opportunities.
• Support leadership development through feedback, frameworks, and strategic perspective.
• Act as sounding board for complex decisions and organizational challenges.
• Prepare executive briefings, board materials, and leadership presentations.
• Represent in meetings and forums as needed.
• Manage internal communications to ensure team alignment and transparency.
• Build relationships with key stakeholders across the organization.
• Synthesize complex information into clear, actionable insights.

Qualifications

• 12+ years of experience in strategy, operations, consulting, or similar analytical roles.
• Proven track record of managing complex, cross-functional initiatives in fast-paced environments.
• Exceptional project management skills with ability to drive results without direct authority.
• Outstanding written and verbal communication skills, including executive-level presentation capabilities.
• Strong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysis.
• Experience with technology platforms (CRM, marketing automation, analytics tools, etc.).
• Demonstrated ability to build relationships and influence at all organizational levels.