Chief Nursing Officer

About the Role

The Chief Nursing Officer (CNO) promotes high-quality, patient-centered care by providing leadership, direction, and administration of direct patient care activities, nursing practice, and nursing education and development across the organization. This role is incentive eligible.

Responsibilities

• Quality:
  • Approve nursing policies and standards of patient care, treatment, and services.
  • Ensure patient- and family-centered care is comprehensive, coordinated, and monitored for effectiveness.
  • Implement the quality improvement model to achieve systematic improvements in patient- and nursing-sensitive indicators.
  • Perform regular rounds on patients, families, employees, and physicians to enhance communication, oversee operations, and foster an exceptional experience.
  • Drive process improvements focused on innovative care delivery and operational models to improve clinical services, outcomes, patient throughput, and safety.
  • Collaborate with other disciplines to implement programs, policies, and procedures that address patient care needs.
  • Promote the use and implementation of technology to streamline operations and optimize work processes.
  • Ensure bi-directional information flow and decision-making between bedside nurses, leadership, and the CNO.
  • Enhance quality outcomes through shared clinical decision-making with medical leadership.
• Service:
  • Promote consistent, positive patient interactions and service recovery when necessary.
  • Support strategies to elevate the patient experience.
  • Establish and nurture a professional practice model aligned with the organization’s vision, mission, and values.
  • Ensure the care delivery system is integrated within the professional practice model.
  • Foster a culture of evidence-based decision-making in clinical and management initiatives.
• People:
  • Establish structures and processes to support professional learning, role development, and career enhancement.
  • Collaborate with directors in hiring, orientation, evaluation, discipline, and education of clinical staff.
  • Develop leaders and align the organization with strategic priorities.
  • Promote shared governance and decision-making among nurses.
  • Foster interdisciplinary collaboration and relationships with internal/external stakeholders.
  • Participate in professional and community healthcare organizations.
• Growth:
  • Develop and plan new services to generate profitable revenue.
• Finance:
  • Allocate resources for improvement activities, ensuring cost-effective and efficient services.
• Other:
  • Perform other duties as assigned.
  • Adhere to the “Code of Conduct” and “Mission and Value Statement.”

Qualifications

• Bachelor's Degree in Nursing *Required
• Master's Degree in Nursing or related healthcare field *Required
• 5+ years of experience in clinical nurse management *Required
• Currently licensed as a registered professional nurse in the state(s) of practice or holds an active compact license *Required

Skills

• Ability to build trust and act with authenticity
• Strong communication skills, both verbal and written
• Ability to develop and strengthen collaborative relationships
• Commitment to delivering exceptional care and service excellence
• Leadership and mentoring skills to develop others
• Efficiency in handling multiple priorities with attention to detail
• Proactive thinking and innovation to challenge the status quo

Benefits

Corpus Christi Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues, including:

• Comprehensive medical coverage with low copays, prescription drug and behavioral health coverage, free telemedicine, and AirMed medical transportation.
• Additional options for dental, vision, life, and disability insurance, flexible spending accounts, supplemental health protection plans, and more.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with a 10% discount on HCA Healthcare stock.
• Family support through fertility benefits, adoption assistance, and referral services for child, elder, and pet care.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• Education assistance for tuition, student loans, certifications, and dependent scholarships.
• Colleague recognition program and time away from work benefits.
• Employee Health Assistance Fund offering free employee-only coverage based on income.

Note: Eligibility for benefits may vary by location.

About Corpus Christi Medical Center

Corpus Christi Medical Center is a 631-bed healthcare system serving Corpus Christi and the surrounding Coastal Bend community. Our hospitals and emergency centers provide comprehensive care, from emergency services to specialized appointments. Our team of doctors, nurses, and medical professionals is dedicated to delivering exceptional care with a patient-first philosophy.

About HCA Healthcare

HCA Healthcare is one of the nation’s leading providers of healthcare services, with over 180 hospitals and 2,000 sites of care in 21 states and the United Kingdom. We have invested $3.5 billion in capital improvements to expand our influence and enhance patient care. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute and is committed to delivering charitable care and community support.